Not free
Not impressed
Response from developer
Hi, would you mind sending an email to support@supex.app? That way, we will take a look at the issue and get it sorted out for you.
NOT FREE
The contents of this app are dishonest, I wouldn’t trust it to tell me the truth about supplements.
Response from developer
Hi, thanks for the feedback. Supex is free to download, but full analysis features may require a subscription or free trial. We’re sorry if that wasn’t clear enough and will review the onboarding to make pricing more transparent. Supex is designed to provide independent supplement analysis, and we take accuracy and trust seriously.
Data mining and financially motivated
They make u take a survey asking a whole bunch for irrelevant personal questions to then sell.
They will only promote brands that pay them.
Do not download this app. U can just google the supplements h want to look up.
Response from developer
Hi, thanks for your feedback. We want to clarify a few important points: Supex does not collect, access, store, or sell fingerprint data. Biometric authentication, if enabled on your device, is handled securely by iOS and apps do not receive your fingerprint data. We also do not sell personal survey answers, and we do not get paid by supplement brands to promote them. Supex is designed as an independent supplement analysis tool to help users better understand products, ingredients, benefits, and risks. If anything in the app felt unclear or misleading, please contact us so we can review it and improve the experience.
Long Unskippable Rant, Survey, and Commitment
Response from developer
Thank you for your feedback. We’re sorry that the onboarding experience felt too long and frustrating. The survey and commitment step are intended to personalize the app and help users build healthier habits, not to pressure anyone. We appreciate your comments and will take them into account as we continue improving the experience, including making onboarding clearer and more flexible.
Did not give me the sale price of the app!
Response from developer
Thank you for your feedback. We’re sorry for the confusion with the sale price. Pricing and charges are processed by the App Store, but we’d be happy to help review the issue. Please contact our support team with your purchase receipt, and we’ll guide you through the next steps, including how to request a refund or billing adjustment if needed.
Not free
Response from developer
We’re sorry to hear you were disappointed. We understand your frustration and appreciate your feedback. We do not partner with supplement manufacturers, and our reviews are fully independent. To keep improving the app and offering deeper insights, we provide optional paid features. This allows us to continue creating independent reviews and analysis. Thank you for your understanding.
