Support A Troop User Reviews

Top reviews

Amazing

I have used this app most recently on my deployment to the Middle East it has made it so much easier for family and friends to send me stuff. I had an issue with gift cards someone sent me and when I reached out to customer service they not only gave me the correct amount gift card but let me keep the ones that weren’t the correct amount. They also replied to my email and fixed the issue within an hour of the original email going out. They are such an amazing company and I’m very thankful for them. Last thing just wanted to give a shoutout to Abby who helped me she’s awesome!
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Amazing idea!

Love this concept and can’t wait to fill wishlists. One feature I’d love to see in addition to where they are stationed is what city or state they are from. Some are much more likely to fulfill needs of troops from their state or region.

Proud Veteran Dad 🇺🇸

I used this app to send care packages to my son who was deployed. It was by far the easiest way I found to send him the items he needed to stay comfy. I also sent items to random troops as well, I know it isn’t is being away from home and not everyone has someone that can support them. I wish they had this when I was in!
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Best App for support our troops

I love supporting our troops directly and supporting veteran owned businesses! God bless our troops! Great way to express your patriotism!

Disappointed

I was excited to support our troops and sent 4 soldiers packages totaling quite a bit of money. Only one soldier sent a thank you . I don’t need gratitude but at least confirmation to know you’re intentions weren’t wasted.

Orders

Placed 2 orders on 4/21/2023 and nothing has been done. Sent emails on status and no response. If Support A Troop is not going to ship items, please refund my money.

LOVE

I loved sending care packages to my husband whenever he got deployed (very grateful that he hasn’t for a couple years and we were also only dating then he got sent out in his first deployment 6 months into us dating been together 7 years now) and I was heartbroken by the amount of people he was deployed with who not only had a lot of breakups within the first month of their first deployment but also had no one to send them anything to make being gone a little easier. When I found that out I started sending multiple boxes a month to my husband one being for him and the other two full of stuff for him to give out to his squadron. He said everyone appreciated it and it helped morale significantly. I hated I couldn’t get anyone whatever they really wanted so when I found this app I was beyond excited. I’ve had multiple things sent out over the past few years and it’s always heartwarming getting a thank you note from them. You can tell how grateful they are and I love making people happy. Can’t get enough of this
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Great Veteran owned company

Great app for those down range as well as for patriots! 🇺🇸🇺🇸

Love it!

Great app. Great concept. #SupportOurTroops #GodBlessAmerica 🇺🇸

I LOVE this app

It is so rewarding to help our military!! These men and women, who are defending our country, need our support. I love getting responses from them. All of them, are so beautiful to read. My God continue to bless them and keep them safe!

Patriot. 4/11/22

I have sent items to about a dozen deployed troops and every time it has been a great experience and I have received several very nice thank you from different troops.

Sounds questionable

I was reading the terms and I’m not quite happy with what I read. You can’t guarantee that I wish list will be provided or donations can’t be promised, this is not good. If I’m donating my money or product for a service man then I want that person to receive the money or The product. This is one of the main reasons why I don’tDonate to any agencies. And I’m sorry to say I do not trust this one. I will find another way to send a product to a soldier who needs it.
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Response from developer

Hello! We understand your concerns! Let us address them, There are terms for Deployed Service Member and Terms for Patriotic Donors; 1. Terms for Patriotic Donors: If you purchase any item for a deployed service member from their wishlist that item will be sent to them. If for any reason they are un-able to receive the item the troop will receive a Gift Card with the Value of that item. If the troop is unable to receive the gift card; you will receive a refund for the item you have purchased.  2. Terms for Deployed Service Member: If you are a Deployed Service Member we can not guarantee that someone will purchase a gift from their wishlist. You seem to have made an honest mistake and quoted the terms that is addressed to our service members, believing they were the terms for you. We would like to thank you for supporting our deployed troops and we hope we have cleared up any confusion. If there are anymore concerns please reach out to us at support@supportatroop.com, we would be happy to assist you! We are veteran owned and operated! We love connecting people to helping our deployed troops! Please consider removing this review; since it is incorrect and may persuade people from helping deployed troops on our app!  Thank you, we hope you have a great day!

10/10

There is nothing that makes you feel more at home than receiving mail, from people who support what you are doing! Words can’t express the gratitude of how amazing the people are on this app! Can’t thank Support our Troops enough for this opportunity.

THANK YOU

This is a phenomenal APP* if you are Deploy, fellow friends and I received items from the wish list reasonably quickly. If you think about signing, don't hesitate.

deployed member

I can not express my gratitude for this app enough myself. A few of my squadron members and I have utilized this app and it has been nothing short of a good experience in helping make our time away go by a little easier giving us the opportunity to have the little things we miss or need most. I 10/10 recommend and will join the other side of this app when I get out. What a huge difference it truly makes- to the creators- and supports we can’t Thank-you enough.
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Army mom

I just got my first reply today 🥰 I was so excited it was like hearing from my own son. This is a wonderful app and so easy to use I highly recommend it. Army family strong 🥰🇺🇸💪🏽

Support the army

I think this is an safer way to send packages to the troops on deployment

Awesome App who cares for soldiers!

I am glad that I can help soldiers get items that they choose and need. It is easy to sign up and I am notified when my package is sent and received. Be a hero to another hero by sending a care package!

Great app! I wish more people knew about this

Love it

Appreciate the confirmation status of delivery & receipt.

I especially appreciate the message function where the Service member can send me a note indicating they’ve received the items I selected for them & can send me a photo. It has reassured my confidence in this program that my donation has actually been received - thank you for that functionality! And THANK YOU so much for creating this platform where we can give, we can choose from a recipients wish list & that the Service member has the ability to confirm it’s been received.💗💗💗
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