Support Scan Rounds
Safety rounds, proof included
About
This app provides verifiable proof of client observations for behavioral health facilities. It uses proximity verification and offline capabilities to ensure accurate, real-time record-keeping for staff during their shifts.
What's New in Support Scan Rounds
1.0.1
November 4, 2026
• Choose the activities for each location in Settings • Support Scan branding on sign-in, in the app header, and on exported reports • Better layout on the newest iPhones • Report settings are now managed for each facility by Support Scan
MoreFAQ
What is Support Scan Rounds used for?
Support Scan Rounds is designed for behavioral health and treatment facilities to create verified, defensible records of client observations. It ensures staff are physically present during scheduled checks and provides proof of these observations.
How does Support Scan Rounds verify observations?
It uses proximity verification, confirming the staff member's phone was near the client's wristband via Bluetooth or direct tap. Unverified checks are clearly marked with the reason provided by the staff member.
Can Support Scan Rounds be used without Wi-Fi?
Yes, observations recorded in areas with no Wi-Fi signal are stored on the phone and automatically sync when a connection is restored, preserving their original timestamps.
What kind of reports can I generate with Support Scan Rounds?
You can generate audit-ready reports for individual client care, detailing every expected observation against what actually happened, including times, staff, and verification methods. These can be printed or saved as PDFs.
Does Support Scan Rounds have ads?
No, Support Scan Rounds is ad-free, allowing for an uninterrupted experience focused on critical facility operations and client safety.
Is Support Scan Rounds suitable for individual users?
No, Support Scan Rounds is licensed to treatment facilities. Individual users require an account from their facility administrator to sign in and use the app.
How often is Support Scan Rounds updated?
The app was last updated on November 4, 2026, with version 1.0.1. This indicates active development and a commitment to ongoing improvements and reliability.
What is the age rating for Support Scan Rounds?
Support Scan Rounds has an age rating of 4+, making it suitable for use in environments where a broad range of staff may access it without age restrictions.