Something went wrong
While using the app specially when chatting a massage keep on appearing cutting the chat “something went wrong, please try again after some time”
Pleaseeee fix it
Pleaseeee fix it
Archived App
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
Details
About
Provide customer service on the go with live chat capabilities. Manage customer interactions, track performance metrics, and re-engage users with push notifications. Supports document and image sharing, chat transfers, and canned responses.
✓Live chat with customers
✓Agent chat and collaboration
✓Document and image sharing
✓Chat transfer to teammates
✓Canned responses
✓Dynamic performance dashboard
✓Offline message storage and push notifications
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What's New in Surbo Live Chat
1.2.1
September 16, 2022
Minor Bug Fixes
User reviews
Developer apps
FAQ
What is Surbo Live Chat?
Surbo Live Chat is a mobile application designed to provide customer service and live chat capabilities for businesses. It allows agents to communicate with customers, manage inquiries, and track performance metrics directly from their mobile devices.
What platforms does Surbo Live Chat support?
Surbo Live Chat is available for iPhone, iPad, and iPod devices.
How does Surbo Live Chat handle offline messages?
When agents are offline, Surbo Live Chat can store incoming messages and send push notifications to customers, informing them that the service is back online and ready to assist.
Can agents share files with customers using Surbo Live Chat?
Yes, users can send documents or images to customers directly from the mobile app during an active chat session.
Does Surbo Live Chat offer a performance dashboard?
Yes, the app features a dynamic dashboard that instantly updates user performance KPIs such as total chats, unique customers, and average time spent on a chat.
What is the age rating for Surbo Live Chat?
Surbo Live Chat has an age rating of 4+, making it suitable for a broad user base.
How often is Surbo Live Chat updated?
The latest version of Surbo Live Chat is 1.2.1, which was last updated on September 16, 2022. This indicates a moderate update frequency.
What integrations does Surbo Live Chat offer?
Surbo Live Chat integrates with various platforms including Line, WhatsApp, Facebook Messenger, Twitter bot, and web bot, expanding its reach for customer communication.
