Surge Apartments Admin

Surge Staff is the working app for the people who run a building on the Surge platform: security at the gate, the front desk, and the maintenance help desk. THE GATE • Today's expected visitors on one board, with live status. • Check visitors in and out, record walk-ins, and scan residents' amenity passes with the camera. • The gate log keeps itself — who came, when, and for which unit. THE DESK • Take in parcels with a photo, so there is never an argument about condition. • See what is on the shelf and which unit each parcel belongs to. • Residents are notified automatically the moment a parcel is logged. THE QUEUE • Every maintenance request in the building, triaged and assigned. • Chat with the resident on the request itself, and keep internal notes the resident never sees. • Dispatch work and close the loop when it is done. ONE APP, YOUR SEAT ONLY Your tabs are built from what your role is actually allowed to do — a security seat sees the gate, a help-desk seat sees the queue, and neither sees the other's work. The management office decides who does what, and can change it without anyone reinstalling anything. PRIVACY IS STRUCTURAL Staff work with unit numbers, never residents' names. A parcel belongs to "12-3", not to a person — the register stays in the office where it belongs. SIGN-IN BY INVITATION ONLY There is no public registration. Your building's management office invites you to your seat, and you sign in with your own mobile number or the email you were invited with. If you're a resident looking for your building's app, you want Surge Apartments instead.