SW Tickets
Mobile version - Ticket System
About
Manage and resolve support tickets efficiently with a user-friendly interface and real-time updates. Track progress from initial request to final resolution to improve customer satisfaction and productivity.
What's New in SW Tickets
3.11.2
June 26, 2026
UI improvements and bug fixes
Developer apps
FAQ
What is SW Tickets?
SW Tickets is the mobile version of Smartworks' support ticketing system. It allows agents to manage and resolve customer support issues on the go, track ticket progress, and provide resolutions.
How does SW Tickets help improve customer satisfaction?
By providing real-time updates and an efficient workflow for ticket resolution, SW Tickets helps agents address customer issues faster and more effectively, leading to improved satisfaction.
Is SW Tickets easy to use?
Yes, SW Tickets features a user-friendly interface designed for easy navigation and a seamless workflow, making it simple for agents to manage their tasks.
What devices does SW Tickets support?
SW Tickets is available for iPhone and iPod devices.
How often is SW Tickets updated?
The latest version of SW Tickets is 3.11.2, last updated on June 26, 2026. This indicates a recent and actively maintained application.
What is the age rating for SW Tickets?
SW Tickets has an age rating of 17+, suggesting it is intended for mature users.
Does SW Tickets have ads?
No, SW Tickets does not contain advertisements.
What is the rating of SW Tickets?
SW Tickets has a perfect rating of 5.0 stars based on one user review.