Backup option doesn't work at all
Response from developer
Sorry for this experience. We rebuilt the backup/restore flow in version 2.0.0, including a new manual backup import/export option and clearer iCloud backup checks. Please update and use Cloud Sync > Check for iCloud Backup, or Settings > Export/Import Backup. If anything still fails, email diagnostics from Cloud Sync so we can inspect the issue.
unable to retrieve the backup
Response from developer
You’re right to expect restore to work as a premium user. Version 2.0.0 improves iCloud restore handling and adds a manual backup fallback with diagnostics for restore issues. Please update, then open Cloud Sync > Check for iCloud Backup. If restore still does not show your files, use Email backup diagnostics so we can help with the exact sync state.
Good Idea, poor execution
Response from developer
Thanks for the detailed feedback. We’ve been improving reliability, restore behavior, and usability, with version 1.0.4 focused specifically on backup/restore trust, manual backup, and diagnostics. We’ll keep tightening performance and UI issues in upcoming updates.
