Frustrating Experience — Not 24/7 as Promised
I booked a ride with Swift Serv today, expecting 24/7 service. I messaged at 3:30 AM to confirm if a driver would be available and didn’t get a response until 4:40 AM. The driver wasn’t ready until 4:45 AM, and I was told the drivers were “probably sleeping.” This made the experience stressful and unreliable. A service advertised as 24/7 should be able to handle early bookings without this kind of delay.
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