Unable to read paid for content after update.
I have been a Swipe subscriber for years, but recently I haven’t been using it and went through a subscription tidy up and cancelled Swipe. I started going through all the issues I hadn’t read, about a dozen, then the app updated and now I can’t read any of them, says I need an active subscription. Not happy, I paid for all those issues so I should be able to access them. I would have just emailed app support but the support link is broken in FAQ.
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Response from developer
Hi Richard. Sorry for the crossed wires with our new update and thanks for flagging up the broken link in our FAQ. Those emails links are all in order now. If you contact me via the 'drop our editor a line' link in the FAQ I'd be happy to help you out directly. Thanks for reading all these years! - Tom
Indispensable
Download old issues? Restore and paste Apple ID. Continues to provide relevant reviews of products and apps without any problems after many years subscription. Essential iPhone & iPad resource!
Love Swipe, but...
Have subscribed to Swipe for a long time but am annoyed by having to restore purchases too often and must manually enter a very long password as it does not provide Face ID. Also, the interface is somewhat kludgy for me as many times when I try to scroll up it goes to the next page so I have to be extra careful. Seems sensitivity isn’t right? Also, the instructions come up when I don’t intend for them to. Maybe it’s me that’s kludgy? Again, love the content!
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Usually love it, but it’s not allowing me access.
It says Network Error, but I was able to delete and download the app from the App Store, so my WiFi is working just fine. How come I can’t access my subscriptions??
WHY??????????
I’ve been with swipe going on 3 yrs, scrolled back to look at old magazines and it says you have to pay 1.99. What’s up with that? I already paid for it. That hard up for $$$ huh? Pretty sleazy if you ask me which I’m sure you could care less about the consumer.
Response from developer
Hi there – firstly, thanks for being a long time subscriber! It means a lot that you've stuck with us so long and even want to read old issues. Secondly, please know that it's not our intention to charge for individual issues once you've subscribed. The subscription fee covers access to the entire back catalog at no extra cost. If the app is trying to charge you, it thinks you don't have a valid subscription. Try the Restore Purchases button under the Settings section of Swipe, and if that doesn't work drop our support team a line and we'll help you get access. We're certainly not trying to charge you twice! Regards, Tom Rolfe (Swipe Editor)
All committed iPhone owners should subscribe
I’ve had this app for 3 or more years now
The reviews and recommendations are spot on. If an app gets 5 stars, it’s worth downloading.
The clean navigation is well designed - you can enjoy reading on the move or sat at home.
If you love your iPhone and the best apps to go with it, look no further than Swipe. Can’t recommend highly enough.
The reviews and recommendations are spot on. If an app gets 5 stars, it’s worth downloading.
The clean navigation is well designed - you can enjoy reading on the move or sat at home.
If you love your iPhone and the best apps to go with it, look no further than Swipe. Can’t recommend highly enough.
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Response from developer
Thanks for your kind words Alan! Very pleased to hear you've enjoyed our magazine for so long – I think we might have found a new quote for our marketing screenshots!
Swipe
Great news app to keep you up with the latest and newest of Apple world.
Swipe Rview
Totally awesome, thoroughly informative, fun to read.
Software engineer
Great magazine. I especially like all the good tips provided each month. The magazine is wonderful and loaded with good informative all the time. I love it. Keep up the good work.
Waste of money
App just crashes every time I try and use it. Bloody useless!
Flash out every time, can not read the download magazine.
As title
wired app
They said I have free trail 7 days then will automatically renew unless i stop the automatic renew. the point is i don't know from where I should stop it.
Couldn't download
Tried unsuccessfully to subscribe but paid for one magazine which wouldn't download. Sent three text messages and emails but no reply.
app swipe
this is great
Do not get this
It was supported to make ur apps moves while u swipe of something , saw the ads in facebook , all i got is BS!!!!
1 more cheater in the App Store
Initially app appears in Facebook with cool look and functions. Then asked me to download other apps and now get to see a news BS. Way to go idiots
Omg don't buy
This app doesn't work at all I was trying to us it and it restarted my phone and then deleted most of my games. Thx to Apple I got a new phone
Dope cuz
Love this 😂❤️
Informative
Good solid upto date information.
Planned Scam: Seems to have stolen my money!
Do Not Buy This: the issues won't download! I have had magazine apps, and they all make downloading easy and obvious. With Swipe mag app, I purchased 3 issues that had interesting covers (at $1.99 each), but when I tried to download, it kept transferring me to the Trial Subscription page. I was trying to recover the issues I had already bought, so I clicked on the Trial Subscribe button and gave my iTunes password..... but the issues are still not there, and none of the control buttons get me to a download page.. So: I'm out $1.99 x 3 issues, and now I'm in an auto-billing scam. I just "subscribed" to an apparently non-existant magazine, and I haven't yet gone to the iTunes desktop app to unsubscribe, so I am unsure of problems there.
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