Card Safety
I downloaded this because the restaurant I ordered from didn’t provide an ETA. My card information was stolen within 3 days of ordering. The amount charged was not even similar to the amount I had purchased. The app itself is slow, and my order wouldn’t send through for more than 10 minutes. Save yourself some time and just call the restaurant.
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User UNFRIENDLY /Doesn’t work
So far, SwipeBY is the most frustrating app I’ve ever tried to use. I’m giving it one star because I like the idea of it and it’s a small local company that my small local coffee shop is part of and am hopeful they can resolve the user UNFRIENDLINESS.
When I tried to send a message for support the screen set up is such that you cannot click submit. And while you’re typing in your comments, the screen set up is such that you can’t even see what you’re typing.
So now I can’t even get in touch with them. This review will stay up until the issue has been resolved. Good luck, SwipeBY, I am rooting for you!☀️
When I tried to send a message for support the screen set up is such that you cannot click submit. And while you’re typing in your comments, the screen set up is such that you can’t even see what you’re typing.
So now I can’t even get in touch with them. This review will stay up until the issue has been resolved. Good luck, SwipeBY, I am rooting for you!☀️
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Amazing user experience with the virtual drive thru
I did nit even have to get out of the car or call
The restaurant! Got the food delivered to my car smoothly. I have also ordered delivery and the fees were very low compare with Uber Eats
The restaurant! Got the food delivered to my car smoothly. I have also ordered delivery and the fees were very low compare with Uber Eats
Didn’t pay the restaurant
The restaurant we regularly ordered from over SWIPEBY informed us that they hadn’t been paid for the orders customers placed over the app and they have been unable to contact or hear back from the company about when they will be paid. They said they lost a lot of money. I feel terrible because this is a small local business we were frequenting during the pandemic, and to hear that they hadn’t actually been paid for the orders we’ve been placing is terrible. We will never order over SWIPEBY again.
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Too many issues
We have had several instances with SWIPEBY where restaurants that we know to be open, show as being closed for orders on SWIPEBY, or an order that we placed through SWIPEBY was not placed correctly at the restaurant and we had to get a refund. When it works, it is good, but when it doesn’t it is a pain especially when you have hungry kids in the car. Better to just call the restaurant directly!
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