Swisscom - you kidding?!
Abysmal UX and UI implementation of an app in today’s day and age - especially for iOS - and that, from a company as big and advanced as Swisscom.
Basic features missing
No Apple Pay support. No Apple Wallet support.
Response from developer
Thank You for Your detailed feedback. We are sorry to hear that You have encountered so many issues. We take Your feedback seriously and want to ensure that we address your concerns as quickly as possible. Please feel free to reach out to us directly at helpdesk-cinema@blue.ch, so we can assist You further. Best regards Your Blue Cinema Team 💙
Sooo many failures
Where do I start? First, half of the links for the contact form in the account menu do not load anything. Second, using the search bar and a simple term like “Wallet” simply returns the user to the account menu with no feedback about the search and especially no results. Third, the UI is ancient!! Fourth, the app does not support System for Dark Mode. Fifth, there’s no way to put the rewards card in the Apple Wallet. This app is pitiful!!
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Response from developer
Thank You for Your detailed feedback. We are sorry to hear that You have encountered so many issues. We take Your feedback seriously and want to ensure that we address your concerns as quickly as possible. Please feel free to reach out to us directly at helpdesk-cinema@blue.ch, so we can assist You further. Best regards Your Blue Cinema Team 💙
Gutschein selber einlösen geht nicht
Die App wäre gut wenn der bezahlprozess nicht fehleranfällig wäre. Sehr enttäuschend
