Switchmate Home User Reviews

Customer Experience

Positive experience11.9% of reviews
Neutral13.6% of reviews
Negative experience74.6% of reviews

~ Based on 118 written reviews from the US App Store.

What users say

Is Switchmate Home Safe?

Switchmate Home does not appear safe based on available data. AppsHunter Safety Score for Switchmate Home is 42/100.

This assessment is based on 66 user ratings, with an App Store average of 1.7/5.

Safety Analysis

13.6% of ratings point to a safe experience
4.5% of ratings suggest some concerns
81.8% of ratings point to a risky experience

~ Based on 66 App Store ratings for Switchmate Home.

Is Switchmate Home Legit?

Switchmate Home appears to be a legitimate app. AppsHunter Legitimacy Score for Switchmate Home is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Timer shuts off

I used this for a year and it worked fine, but recently the timer shuts itself off periodically. I’ve deleted the app and reinstalled, reset the switch, changed batteries to no avail. Can’t trust it’ll work anymore.

Super buggy

I've only had the app & smart outlet for a couple days, the app isn't very responsive and the wifi connectivity is basically nonexistent. I wish it would pop up networks to use rather than type in the network and password, I had to go back to just a regular outlet

No problems so far!

I’ve been using the Switchmate app for years and it has been great! The switches and plugs have both worked great as well as the schedules. (I’ve never used the “come home” feature or voice control.)
Recently I couldn’t change the name of one of the plugs. So I ended up deleting the app and reinstalling it. I was able to add the plug back with the correct appliance names without issue. Hopefully the rest of the plugs and switches will add back as easily.
Using an iPhone 13 Pro with iOS 18.3.2
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Never downloaded this app!!!!????

Why is this app in my phones history of downloaded apps!?!? I’ve never downloaded it before and neither has my husband or son on our family sharing account!!! Where do apps like these come from and how are they showing up as having been previously downloaded before when they never were by us!?!?

good but

app and device works as intended. sometimes a little glitchy but I’m sure a software update would suffice. I do hope they would allow the app to work with Siri Shortcuts in the future, like most other smart home apps.

Stopped working

Worked fine for a few weeks and then no longer connects.

Unable To Stay Connected

I have used this for over 6 years and just recently in the past month it has stopped working. I have to disconnect and connect it and it will work for maybe a day or two and it suddenly stops connecting. Fix this issue please.

Does not work with google home!! Waste of money. Do not buy.

Do not buy

Switchmate

Works now. But once you name something, you can’t edit it.

Works once

The app will turn the switch on and off ONCE before it says it can’t detect the device. Have to close the app and restart it to get it to work again

stopped working

this app and the devices were great for a while. however, it has stopped working. we can no longer add switches or plugs, so the ones we have are currently useless. too bad because we installed so many, and it seems like a waste of that investment.

Was great until

One day it stopped working. I’ve been able to get it to work randomly on occasion, but it doesn’t stay fixed and it is making me nuts.

Love using it but fatal flaw

If you force close the app it will not reopen. You have to delete and reinstall the app and reconnect all switch devices.
Please fix! This is the only one I found for an easy solution to the non flat rocker style switches I have.

After iOS 17, no longer works.

Deleted switch and tried to re-add. App cannot detect it any more. Deleted app and reinstalled. Batteries fine, works manually so I assume something in the app is incompatible with iOS 17.

piece crp

dont work with alexa or wifi anything and never update

I can’t change the name of the switchers…

I can’t change the name of the switchers anymore.

Stop releasing untested app updates

The Switchmate was working fine after an app update last year to fix dark mode being unusable. Things were working fine until of late that the switch does not keep settings saved. Have to mail Lu turn off the front porch lights that this is controlling because it keeps resetting and turning off the scheduled timers.
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Couldn't even get the power plug to install.

Have used other plugs before. This one is crappy. Couldn't even get it to install.

I knew I was in trouble when I saw a one star rating for avg of 32 reviews. Oh well.

It stopped working after the update

Terrible app, it crashes if you want to save any changes in the settings after the last update; pretty much useless

Needs update

Schedule no longer works!