Can’t Port Numbers Out
Customer Service will not reply, no instructions on saving your number or porting it out before they go out business. I’m pretty sure this is against some telecom regulation or breaking some law. It’s funny, because I looked through the developer’s app and saw I had purchased another pro paid app. I guess I will uninstall that one too, now.
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I need monthly subscription
Kiara.
Wtf
Awful can’t make out word calls ever
stolen money
App not work
Stole my money!
I was an early adopter of this app and even met with developers in the early days to provide user feedback.
A couple of months ago I got a notification that the app would be discontinued and no longer supported as of June 2026. Fine, my annual subscription had just renewed and would expire in May 2026.
Then, a couple of weeks ago the app stopped working saying ‘my subscription status could not be verified’ and telling me to pay again to regain access. Ummm NO.
I contacted customer support and still haven’t heard back.
A couple of months ago I got a notification that the app would be discontinued and no longer supported as of June 2026. Fine, my annual subscription had just renewed and would expire in May 2026.
Then, a couple of weeks ago the app stopped working saying ‘my subscription status could not be verified’ and telling me to pay again to regain access. Ummm NO.
I contacted customer support and still haven’t heard back.
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App Doesnt work
do not buy this app. it doesnt work since the first day i paid for the subscription, no customer service and no refund….
This app went out of business
Had a subscription, app said they were shutting down in 2026, my subscription was paid automatically monthly until July 7 2025, was unable to use app in May 2025. No tech support at all.
Awful
Paid for a year only to find out that the app is being pulled from Apple. Want a refund cannot get in touch with anyone.
Sad to see the app go
Definitely served its purposed. Great job guys 🙏🏾
Great app but needs a few more bells
I just found out I can not keep this number after January 2026.
Going out of business
The app when launches now states they are going out of business. Buggy, slow app. Glad to see them go
Why not working since for days
I have been having issue with my switchup, it doesn’t working at my location what maybe happen
Horrible experience
My subscription does not end until Nov 2025. On 5/1 I received a call from a client and went to text the client some information. When I tried to send the message I now get a subscription expired notice and I cannot communicate with my client who is waiting for a response. Now phone number is provided for customer support. Crazy bad for business. I don’t recommend using this app!
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No Customer Support & Longtime Subscription Not Working
I had been utilizing the SwitchUp app for years and all of a sudden it stopped working. I kept getting messages that “my subscription failed to send to backend” and another message that stated my “subscription couldn’t be found”. When I tried contacting customer support, I received a single message many weeks after having reported the issue. I contacted Apple Support, who of course, advised me to contact SwitchUp app support. The app support is terrible and non-existent. I lost years of contacts/messages/calls. They had no problem deducting the monthly app fee and never missed a beat ensuring receipt of their money but yet the customer service was no where to be found.
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Disappointed
Their app is not working like it should, emailed multiple times. Could not and still can not access the app on iOS . Not sure if it is an apple issue or SwitchUp app issue. But this needs your be fixed. I’m losing money paying for the subscription.
This App is a joke they don’t value their customers
I purchased an annual subscription and all I could get it’s an error as occurred…and I’m loosing a tons of customers just because of this.
Don’t subscribe
I have a subscription which I pay annually. My subscription is valid through August 2025. However I keep getting notifications that my subscription has expired, that SwitchUp is having technical difficulties…I have submitted 7 emails to the customer service department and technical support desk and now 5 weeks later no one has returned my call or responded to my request. I cannot currently send or receive texts or calls on the SwitchUp number. I have no idea how much business I have lost in the past 5 weeks.
SwitchUp doesn’t have a posted number to call when their service isn’t working.
So SwitchUp if you’re reading this, please contact me.
SwitchUp doesn’t have a posted number to call when their service isn’t working.
So SwitchUp if you’re reading this, please contact me.
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Malfunctioning
It often malfunction and there is no way to contact any kind of customer support
Subscription error👎🏽
My incalls are always missed call and now it’s unable to verify my subscription and you charged me isn’t that disgusting??
I uninstalled it and tried to install again now am not able to login says my subscription couldn’t be verified
I uninstalled it and tried to install again now am not able to login says my subscription couldn’t be verified
Subscription
Why there’s always a problem with subscription service. It fails many times after being updated
