Engage with customers in real-time through live chat on your mobile device. Receive notifications when a chatbot needs human intervention and seamlessly take over conversations. Quickly access and update customer information to provide efficient support.
2.0.3
September 2, 2020
Fixed an issue with loading past messages
swivlStudio is a mobile application designed to facilitate live chat conversations with your customers. It allows you to take over from a chatbot when needed and manage customer interactions directly from your phone or tablet.
Yes, swivlStudio is available for free. The app is priced as 'Free' and does not appear to have any associated costs for download or basic usage based on the provided information.
swivlStudio is compatible with a range of Apple devices, including iPhone, iPad, and iPod. It also supports Apple Watch, allowing for on-the-go notifications and potentially quick responses.
The latest version of swivlStudio is 2.0.3, which was last updated on September 2, 2020. While the last update was in 2020, the app has maintained a perfect 5.0-star rating from its users.
swivlStudio has an age rating of 4+. This indicates it is suitable for users of all ages, making it accessible for a broad audience of customer support professionals.
The app allows you to quickly view and edit information about the customers you are currently chatting with. This feature helps you personalize interactions and provide more effective support.
Yes, once you have finished your conversation with a customer, a single tap allows you to send them back to your digital agent or chatbot. This ensures a smooth transition and efficient workflow.
Based on the available data, swivlStudio has received a perfect 5.0-star rating from its users. This high rating suggests strong user satisfaction with its functionality and ease of use for managing customer chats.
