Build the round, let Swoop find the best driving order, send it to a driver, and watch the proof come back — from your phone.
Swoop IO is a delivery operation in one app. Dispatchers plan and assign, drivers get the day in sequence with navigation and proof built in, and which side you see depends on your role in the workspace.
PLAN A ROUND FROM YOUR PHONE
Add stops with addresses, recipients, time windows, parcel counts and notes. Assign a driver, mark it ready, dispatch. No laptop required.
THE BEST DRIVING ORDER, NOT JUST A LIST
Switch on Best driving order and Swoop sequences the stops for the fastest real drive, measured along roads and live traffic rather than straight lines on a map. Need one stop held where it is? Pin it, and it keeps that exact position while everything around it re-optimizes.
THE DAY, IN SEQUENCE
Drivers open to today's stops in the order to drive them — address, recipient, time window, parcel count and anything the dispatcher flagged as urgent. Upcoming and History are one tap away. No paper manifest, no calling in to ask what's next.
NAVIGATION, YOUR WAY
Turn-by-turn guidance can run inside Swoop, so the road ahead, the next stop and the delivery notes share one screen. Prefer your own app? Hand any stop to Google Maps, Waze or Apple Maps instead. It is a setting, and it stays off until you switch it on. Either way Swoop sends the street address rather than a dropped pin, so you arrive at the door instead of the middle of the block.
PROOF AT THE DOOR
Photo, signature, barcode scan or a note, captured at the stop in seconds, to whatever standard the dispatcher set for it. Couldn't deliver? Record the reason in two taps and dispatch sees it immediately. No phone call needed.
FIND THE PARCEL WITHOUT DIGGING
Each stop can carry where its parcel sits in the vehicle — "shelf B2" — so nobody searches the load at every door.
WORKS WHERE THE SIGNAL DOESN'T
Basements, loading docks, rural routes. Everything captured is saved on the phone and syncs itself when coverage returns, and you can always see what is still waiting to go. A dropped bar never costs you a delivery.
LOCATION ONLY WHILE A ROUTE IS RUNNING
Swoop shares a driver's position with dispatch between "Start route" and the last stop — nothing before it, nothing after. That is what keeps customer arrival times honest and times each stop automatically at the door, even with the phone locked in a cradle. When the round ends, sharing ends. Never overnight, never on a day off, never for advertising.
GETTING STARTED
You will need a workspace and an invite code from whoever runs your Swoop IO account. This app works alongside that subscription and does not operate on its own.
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