Very hard to connect to wifi
Not recommend
Home charging
Setup and install was simple.
Might aswell not download the app
As other reviews have mentioned the only thing this app is good for is to track total progress toward payout. There is no way to start/stop charging; schedule charging; or even see live charging status. This app needs a lot more work. When reached out to the support team regarding schedule charging, they asked me to refer to the car OEM settings. Well the Kia Niro’s scheduled charging option is glitchy and does not work well at all.
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All good or far
Hope there no problem. But its was easy to set up
App not working
App asked for update but there is no new version available in App Store. App become not usable
Charger Good; App Bad
The charger works great. No issues at all setting it up or using it. I bought mine outright and have had it since April and have already had four or five payouts.
The issue comes with the app. It frequently freezes or logs you out. Right now the app says that there’s an update and I can’t see anything except that there’s an update. The app actually links you to the App Store but when you get to the App Store, there is no option to update. It just says open.
In conclusion, the app support needs a lot more work, but the charger itself works great.
The issue comes with the app. It frequently freezes or logs you out. Right now the app says that there’s an update and I can’t see anything except that there’s an update. The app actually links you to the App Store but when you get to the App Store, there is no option to update. It just says open.
In conclusion, the app support needs a lot more work, but the charger itself works great.
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App tells me to update to continue
App tells me to update to continue but there’s no update in the App Store rendering the app useless
Amazing
We got this charger after our FLO charger hit the bucket.
Once we figured out the lighting system for charging, it was great! We are doing amazing in regards to charging and getting closer and closer to getting our money!
However just now, the app states it needs an update. Once I click on update app, it goes to the download screen and just says “open”. The screens continue to repeat and it will not update. I am using iPhone 16, but it works perfect on a non Apple phone for update.
Once we figured out the lighting system for charging, it was great! We are doing amazing in regards to charging and getting closer and closer to getting our money!
However just now, the app states it needs an update. Once I click on update app, it goes to the download screen and just says “open”. The screens continue to repeat and it will not update. I am using iPhone 16, but it works perfect on a non Apple phone for update.
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Inaccessible without updating software
I don’t know what are you doing for updates. But as a charging app, it’s not necessary to kick me out of app just because I don’t want to update the app.
Can’t open the app anymore?!
When I tried to open the app today, it said a newer version was available and forced me to go to App Store, but my version (2.6) was already the latest, there was nothing to update!! It’s getting into a infinite loop 😡
Won’t work without update. No update
It won’t even work right now because it says there’s new version available and I need to update. There’s no new version.
Pls fix
When app is opened it says to update. But the app store shows no update. Pls fix
Cant access app
Cant access app
Can’t use the app
Can’t use the app at all. It shows update required when there is no update at the AppStore. Please don’t trigger a new version in DB until you make sure it’s available at AppStore. Terrible user experience.
Worst Support Ever
If someone has ordered SWTCH charger let me warn you about the horrible experience today. The charger doesn’t connect to WIFI and there is no online support to troubleshoot this and SWTCH will charge you $75 and shipping fee if you want to return it.
Spent 3 hours and tried Android & Apple device to connect and still doesn’t work.
Spent 3 hours and tried Android & Apple device to connect and still doesn’t work.
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Overly barebones app
Literally the least possible amount of effort they could have put into an app.
It’s missing amperage control, pausing charging, current charge rate, any sort of session reporting. It’s honestly impressive how poor this app is.
But hey at least it’s .11c return on charging rate? I’m honestly considering going back to grizzle just because their app is so much better
It’s missing amperage control, pausing charging, current charge rate, any sort of session reporting. It’s honestly impressive how poor this app is.
But hey at least it’s .11c return on charging rate? I’m honestly considering going back to grizzle just because their app is so much better
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No feature
I am coming from emporia, swtch app have literally zero functionality, no live streaming of how many amps are pulled, neither any way to pause/resume charger, its also missing schedule/preferred time of charging to minimize cost of electricity usage as most of the consumer have time of use or ultra low tier contract with their hydro provider.
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Logged out Automatically
The SWTCH Home Charger app keeps logging me out automatically. This has now happened to me three times. After I log back in, my charger is no longer showing in my account, and the app asks me to “Add New Charger” as if I don’t have one.
This is very frustrating, especially when I need to check or manage my charger. Please fix this issue so the charger stays linked to my account and I don’t have to set it up again.
This is very frustrating, especially when I need to check or manage my charger. Please fix this issue so the charger stays linked to my account and I don’t have to set it up again.
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disappointingly rudimentary
In a day of technology thus app is so rudimentary. Constantly logging me out and forgetting my information. Charger is great. App terrible
OTA bricked the charger
It was working fine for the past 6 months, until I got an OTA update today, and ever since the OTA, it keeps restarting and stopped working at all!!!
The only App I have that pays me!
When I heard about SWTCH giving out free chargers and paying people to charge I was obviously skeptical. However, it’s real! They paid me back for the charger and I’ve already received a payment of real $$ into my bank account! I charge overnight and pay $0.11 kWh to charge. SWTCH pays me $0.10 back… so… I only pay one cent per kWh to charge? This is great!
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