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SWTCH Home Charging Program User Reviews

SWTCH Home Charging Program
🔧 Utilities
🌟 Lifestyle

Customer Experience

Positive experience29.4% of reviews
Neutral0.0% of reviews
Negative experience70.6% of reviews

~ Based on 17 written reviews from the US App Store.

Is SWTCH Home Charging Program Safe?

SWTCH Home Charging Program has mixed safety signals based on user ratings. AppsHunter Safety Score for SWTCH Home Charging Program is 62/100.

This assessment is based on 34 user ratings, with an App Store average of 2.9/5.

Is SWTCH Home Charging Program Legit?

SWTCH Home Charging Program appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SWTCH Home Charging Program is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

disappointingly rudimentary

In a day of technology thus app is so rudimentary. Constantly logging me out and forgetting my information. Charger is great. App terrible
ACarndyACarndy

OTA bricked the charger

It was working fine for the past 6 months, until I got an OTA update today, and ever since the OTA, it keeps restarting and stopped working at all!!!
KaoBaoZierKaoBaoZier

The only App I have that pays me!

When I heard about SWTCH giving out free chargers and paying people to charge I was obviously skeptical. However, it’s real! They paid me back for the charger and I’ve already received a payment of real $$ into my bank account! I charge overnight and pay $0.11 kWh to charge. SWTCH pays me $0.10 back… so… I only pay one cent per kWh to charge? This is great!
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the_chathe_cha

Setup video does not show. Pls fix

The video instructions for connecting the charger to wifi etc. does not have any visuals. Only plays sound. Pls fix
(iPhone 11)
vibgyor95vibgyor95

This is not a smart charger at all.

If you have EVEMS installed at home you might want to avoid this charger and look at the Grizzl one. As soon as your EVEMS stops the power goes to the charger, you’ll need to get to the car and unplug and re-plug in your charger for it to charge your car again. Imagine you waking up to your car that wasn’t charged. You can do better SWTCH. Honestly I don’t need to know my environmental impact, I just need a charger to be able to recharge when disconnected and more stats on my charging.
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FunnyMudPee2000FunnyMudPee2000

Works as intended

The app does what it was designed to do, which is track your earnings progress while you use the provided charger from SWTCH. All the charging features that I notice people complain about are negligible because those are features are available within the car itself. Unless, not all cars are made equal. Regardless, this app is for tracking your earnings through the home charging program and pay you for it, not provide you with charging features.
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init reviewinit review

App has clear rebate credit tracking

App clearly tracks accumulated rebate while simultaneously tracking charger refund. Quick and easy to understand benefits of using SWTCH Energy
trebor5961trebor5961

Didn't get the deposit refund

No refund reaches my stripe account as promised time frame.
g g g h h j j j kg g g h h j j j k

Simple and clean

Does exactly what it promises and no more. Set up charger to the program. Set up stripe. Track the energy you used and the associated credits. For everything else, refer to your EV car’s own app. Note: app does not track live charging activity, it will only update accumulated totals once a charge is complete; after you unplug the charger from your car.
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DBDan8DBDan8

Schedule charging session

Is there a plan to add schedule charging session ?
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Stripe not working

Not able to use Stripe to enter bank account details

Access blocked: Stripe’s request does not comply with Google’s policies
$thebat88$thebat88

The app is trash

There is no real time amp or watts monitoring. And can’t adjust the charging amp either Can the tech team put in some effort ?
Yang21liYang21li

Too basic

Terrible app, no functionality whatsoever.
sky-yy1sky-yy1

Response from developer

Hi, thank you for your feedback. We’re sorry the app did not meet your expectations. We know users are looking for a more full-featured experience, and we’ve recently released an app update as part of our ongoing improvements. Feedback like yours helps us understand where we need to do better, and we appreciate you taking the time to share it.

Terribad app

Got the free charger today, set everything up - all green. Ok, let’s set up some timers! Explore some analytics!!
…
…
Oh…

This app literally has zero functionality, it does nothing other than tell you how much kWh you’ve consumed and how far you are from getting your $300 back. Oh there
Is one setting! You can add your name. What a trash app.
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NubbasaurNubbasaur

Response from developer

Hi, we’re sorry to hear the app felt limited and disappointing. We understand your frustration, especially when you were expecting more functionality. Since your review, we’ve released an app update, and we’re continuing to improve the experience based on customer feedback. Thank you for taking the time to share your comments — they help us identify where we need to improve.

Really bad customer service

This is not a review of the app but SWTCH itself as an organization. Its customer service is ABYSMAL. I had ordered a SWTCH charger last Christmas and paid my $330; there is still no shipping although at time of order the expected delivery was “late January”. 10+ email exchanges always ended up talking with an AI; there was no way to reach a human. My EV has been sitting at home for over a month. Now I am going away on a planned trip for a few weeks and I actually wanted to find out if there is a tracking number so I can track the shipment because there is rampant package theft in my community: no answer. I will be suing SWTCH if the package is lost while I am away.
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NepeanMomNepeanMom

Response from developer

Hi, we’re sorry for the frustration and inconvenience you experienced. We understand how disappointing it is to face shipping delays and difficulty getting the information you need, especially when you were trying to plan around your travel. This review relates more to your order and support experience than the app itself, but we take that feedback seriously. We appreciate you bringing this to our attention and are sorry that your experience with SWTCH did not meet expectations.

Very basic app with very limited function

The app has basically no function at all other than registering for the home charging program. Come on! Add some graph data analysis to it. You can do better. Just ask AI to do your job if you can’t!
r1rbingor1rbingo

It Works

App is working. Able to update previously greyed out boxes now.
Rogue NoodleRogue Noodle