SXSW® GO User Reviews

What users say

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Constantly crashes

The app design is cool but crashes every 10-15 minutes of use. Should have a function to save filtered choices for future use as well. Please fix for next year.

NEEDS Accessibility Controls

Good app, very effective for navigating the festival. Incredibly tiny text with zero ability to accommodate accessibility needs.

So much potential

This app could be so much better if they just add the ability to go add to calendar.

It's super hard to actually schedule anything while navigating the conference.

They also could just stop showing the events that have already passed

App Crashes Frequently

As stated, the app crashes every couple of minutes. It’s a pain to make a schedule on or look through events when you’re losing your place every two minutes. Maps are also useless, too many overlays. It would be more useful to redirect to Google Maps.

Updated: Day 3, 2026. App crashes every 20 seconds and trying to remove anything from your schedule just reappears. Trying to stay organized during a chaotic sxsw is impossible with this app. For a tech driven conference, you expect much better.
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Something’s not right

The app must be running a function on loop as it drains my battery, stalls, overheats my phone and constantly crashes. If there was zero stars, I’d give that. I’ve tried using the website instead but that is less user friendly as in the schedule, if you select an artist to see more, when you go back it goes to the start of page 1 of the list. For such a large festival I really would have thought they could’ve done better.
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App Crashes Frequently

As stated, the app crashes every couple of minutes. It’s a pain to make a schedule on or look through events when you’re losing your place every two minutes. Maps are also useless, too many overlays. It would be more useful to redirect to Google Maps.

Favoriting artists doesn’t do anything

No matter how many different ways I favorite, an artist through the app or the website or how many events I already favorite, if you add another one, you don’t automatically get it added to your schedule. Come on this has to be the absolute easiest thing for y’all to fix it. It’s been like seven years now.
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Glitchy

Every year it glitches. A lot. Based on the badge prices and the majority of workers being volunteers, they need to do better.

Lacking basics

No way to register for a new event and cancel another in a single transaction (aka swap) without risking losing the original only to find out the new event is full. Lacking basic functionality.

Platinum reservations failure

App was completely useless during the early platinum reservation window. I couldn’t make a single reservation and they never fixed the issue. Now all cool events are fully booked and SXSW hasn’t offered any resolution or compensation for this major issue.

Useful but has opportunity

The display is bad in iPads and the organization is not intuitive. You should be able to search by venue. The SXX passes aren’t easy to find.

isn't sxsw supposed to be a tech conference?

Will try to list everything briefly... Unintuitive/repetitious menu structure, poor use of screen space for a small screen, red-yellow-green indicator doesn't work, constantly logs you out, search/filter function is terrible, constantly have to re-navigate to where you were before, doesn't retain changes or save events, I couldn't get contacts to work, lots of useless/superfluous data and lack of essential info. I missed a few events because of this app. Would give zero stars but it did sometimes display what I needed. This could have been such a useful resource.
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What a crApp

App crashes constantly, ruining your experience and making you miss opportunities to attend events.

Too many ads

The app logs you out randomly (don’t forget your pwrd), and there are way too many ads. Aren’t we already being inundated just by being at SXSW?

Worst app

Constantly logs me out, constantly lags and excessive adds. Would never ever use this!

Needs significant improvement before next year

App is very glitchy. Missed out on events because app glitched. Does not provide clear indication when you press button and select an event. Multiple times had spinner that slowed down selection and caused me to miss events. Filtering does not always work. Sometimes shows nothing when trying to filter even though events have been saved. This is for a premier tech event. You can do better.
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Useless when you need it

The app doesn’t show stuff properly. The search doesn’t work many times.
And the search nearby didn’t work and now it’s stuck in “link badge”.
Had to go back to the old days of going to the website schedule and make a list by writing down where what is playing.

good idea but not functional most of the time

it crashes if open for too long, like while looking at the schedule. i cant even make it through a whole day of events without it crashing and closing. it also doesn't load quickly, even on wifi so i've resorted to just screenshotting events because i know itll either crash or not load.

Frustratingly bad

It is shocking that a conference such as sxsw can have such a terrible and unreliable app such as this.

A bit buggy but overall helpful

I’ve been starting my planning for this this year South by Southwest. But the schedule feature keeps force quitting on me in the middle of my research. it makes it quite difficult to look through the schedule. Look someone up online come back into the app and then continue if the schedule quits every time I look.

I’m having is with the search in general. For example I was looking up Passion Pit as they were announced today to be performing. The results had anything that contains the word passion not passion pit.

I know we’re still a week out and so things will still continue to change and get added to the schedule, but it’s been difficult to do my pre-research this year
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