SymMon User Reviews

SymMon
SymMon
Duke University Mobile Apps

Customer Experience

Positive experience47.1% of reviews
Neutral11.8% of reviews
Negative experience41.2% of reviews

~ Based on 17 written reviews from the US App Store.

Is SymMon Safe?

SymMon has mixed safety signals based on user ratings. AppsHunter Safety Score for SymMon is 58/100.

This assessment is based on 104 user ratings, with an App Store average of 2.8/5.

Safety Analysis

43.3% of ratings point to a safe experience
4.8% of ratings suggest some concerns
51.9% of ratings point to a risky experience

~ Based on 104 App Store ratings for SymMon.

Is SymMon Legit?

SymMon is no longer available in the App Store. AppsHunter Legitimacy Score for SymMon is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Doesn’t work

Can’t get past the log in screen. Helpful!

Sometimey

Sometimes it works and sometimes it doesn’t. Blank screen after tapping report symptoms. I use the reminder email to log symptoms 50% of the time.

Not a thermometer?

Thought this app would take my temperature for me. Bummed.

Cant change answers

Accidentally locked my Duke card because the app doesnt let you change accidental answers after submitting.

Works fine

No problems using it—simple and basic.

Glitchy

I have to delete and redownload symmon every. Single. Morning. In order to report my symptoms because it sends me to a blank screen whenever I click that link unless I redownload it. I support the purpose of symmon, it’s just so frustrating to use and after two months these errors are getting super old.
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Hmmm

There are plenty of people at duke that could write an app 20 times better

Functional

For the most part, this app is quite functional. The interface is straightforward, and it does what it needs to do without much fuss. However, I do find that the barcode scanner is sometimes a bit finicky.

Does what it’s supposed to...

It’s not the sexiest app... but from what I hear, COVID-19 isn’t that sexy either. It’s the way we record symptom-monitoring for Duke and scan our test kits. These functionalities work fine.

Mucn better than the website

This is much easier than the previous web version!

Work good.

No issues. Loads every time. Easier than website.

Convenient and streamlined

So much better than the online redcap survey system they had employees using this summer. Wording has also been improved, so less work should be missed for experiencing infrequent but normal symptoms (e.g. caffeine headaches, brief exercise asthma, etc.)

In this together

We all have a responsibility to slow the spread of COVID and symptom monitoring is one way to do so.

Great app for an unfortunate process

It not convenient to have to submit this on a daily basis, but this app makes it easy to meet Duke’s compliance requirements.

Doesn’t work at all

Every time I try to log in it fails. Reads back an error message, reinstalling didn’t fix. Literally unusable.

Thrown together in an afternoon

I’m so confused why so little effort is going into this but there is such a high expectation of Duke students using this? Horrible app. Horrible plan for the fall. Who’s idea is this?

Absolutely garbage

So easy to misclick on your status and there is no way to revoke it. No confirmation button or whatsoever. A high school student can make a better app.