How to cancel a subscription on Synapse Communication
How to cancel a subscription on your iPhone
Discover how to cancel a subscription through Apple or one purchased via an app on the App Store.
- Open the Settings app.
- Tap your name - "Apple Account, iCloud and more"
In the first section, tap Subscriptions.
Show screenshot.Select the Synapse Communication subscription you want to cancel.
Show screenshot.Tap to Cancel Subscription. You may need to scroll down to locate the Cancel Subscription button. If the button is missing or a red expiration message appears, the subscription has already been canceled.
Show screenshot.
Cancel a subscription on your Mac
- Open the System Settings app.
- Click your name - "Apple Account" in the top-right corner.
Click to "Media & Purchases" in the left-hand menu.
Show screenshot.Click to the "Manage..." button next to "Subscriptions" in the left-hand menu.
Show screenshot.Select the subscription you want to cancel. You may need to scroll down to locate the Cancel Subscription button. If the button is missing or a red expiration message appears, the subscription has already been canceled.
Show screenshot.Click the "Cancel Subscription" button.
Show screenshot.
Unable to find the subscription you want to cancel?
If you member of family account, you need to contact your Parent or family account owner to cancel the subscription by following the steps above.
If the receipt lists another Apple Account you use, sign in to that account and follow the steps in this guide to cancel the subscription.
Consider contacting app support or visiting the developer's website for assistance.
Follow by this link to discover the Synapse Communication in the App Store.
Synapse Communication subscriptions
AI Texting Add-On
Add AI to your Texting Plan
AI Calling Add-On
Add AI to your Calling Plan
Chatbot Starter
Starter Plan for Chatbot
Calling Starter
Starter Plan Calling (500 Minutes & 1 Phone Number)
Texting Pro
Pro Plan Texting (5,000 Texts & Up to 3 Phone Numbers)
Calling Pro
Pro Calling (2,000 Minutes & Up to 3 Phone Numbers)
Chatbot Pro
Pro Chatbot (10,000 AI Messages & Up to 3 Companies)
Texting Business
Business Texting (20,000 Texts & Up to 5 Phone Numbers)
Calling Business
Business Calling (5,000 Minutes & Up to 5 Phone)
Chatbot Business
Business Chatbot (30,000 AI Messages & Up to 5 Chatbot)