Syncplicity User Reviews

Customer Experience

Positive experience57.0% of reviews
Neutral5.3% of reviews
Negative experience37.7% of reviews

~ Based on 114 written reviews from the US App Store.

What users say

Is Syncplicity Safe?

Syncplicity has mixed safety signals based on user ratings. AppsHunter Safety Score for Syncplicity is 60/100.

This assessment is based on 36 user ratings, with an App Store average of 2.7/5.

Safety Analysis

38.9% of ratings point to a safe experience
11.1% of ratings suggest some concerns
50.0% of ratings point to a risky experience

~ Based on 36 App Store ratings for Syncplicity.

Is Syncplicity Legit?

Syncplicity appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Syncplicity is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excellent update

Works perfectly

always there

this app has been my goto for many years. although only used for my personal use now that i am retired.
so easy to sync across my apple devices

.

any company that sends out spam mail deserves 1 stars

Doesn’t work on mobile anymore

After the new update, the app crashes immediately every time I open it. Tried deleting and reinstalling, issue still persists

Stuck on OTP

I cant open any file. Stuck loading when entering the OTP.

Freezes on OTP

The new version has rendered my Syncplicity storage useless for mobile access. The app freezes on the OTP process and will not allow me to access anything.

App still not functional

Even after the latest update, the iPhone & iPad apps still aren’t functional. The app times out when I request a OTP. I received the OTP text, but the app freezes & I’m unable to login.

Folders locked

Recent updates have locked my folders on iPhone XR. When the app was working it was a 5 star app.

With the update it is not very useful.

App crashes as soon as I enter the password to open a folder. Never got to use the app.

App crashes as soon as I enter the password to open a folder. Never got to use the app.

Gets stuck on 2nd verification login, constantly loading....

Gets stuck on 2nd verification login, constantly loading....

App crashing

Just installed the lates app (ver 4.7.0 / build 2951).
This version supposed to fix a problem where large PDF file will not open, now pdf files open but the app crash after 2 seconds.
Open a medium size pdf file , wait for pdf to open, wait another 2 seconds, notice app crashes w/o you doing anything.
This is on my iPhone X, iOS version 11.4.1
Was it ever tested?

Update: same issue with latest app version 4.8.0. Latest iOS 12.3.1.
Contacted the developer support about 10 weeks ago. The do not have a fix ...or seem to care....
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Can’t open any files

Every file I try to open it says “Unable to load file” is it because the file path name is too long?? Sometimes it’ll open PDFs (emphasis on sometimes) and no chance with any docx or excel files. Intel uses this as part of our internal infrastructure, I honestly don’t know why we don’t just use Dropbox instead...
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Won’t download files

Files sit at 0% now so app is useless. Please fix

Gem, easily beats Microsoft and many others

Very solid cloud storage and has one very important feature - you can link multiple email accounts to your cloud - this is so important for security and backup. Not only I prefer decoupling my cloud storage from my email account but also I prefer linking multiple email accounts to my storage.

Also email verification speeds are much better - thank you developers.
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Amazing app for collaboration and peace of mind

I can work on all my files and Office documents on my laptop from any other devices the same way. Syncplicity is totally integrated with Office 360 enabling me to collaborate while traveling. If I lose my laptop, I don’t lose any documents as they are automatically saved in the cloud. No more need for back-up ! Love it.
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Useless

The mobile app on IOS doesn’t work. Files won’t open, and it’s just error message after error message.

Useless...

The app doesn’t allow for opening regular files like Excel and PowerPoint in the .***x format.

More like SyncUseless

The mobile app and desktop version are not user friendly. The mobile app looked as if it was promising with a simple UX design. The layout is HIGHLY inefficient. You aren’t able to preview files. Trying to navigate the convoluted design really makes you appreciate Google Drive, Apple Files, and Dropbox. Not sure how this company is getting large corporations to sign up for this. It’s simply not effective for data managers, marketers, and project planners.
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Not working since updated to iOS 11

Hangs since updating to iOS 11

Will not update!

App is now un-useable! Will not download or update. All my other apps download/ update/ open just fine.