SyncroSHIFT

SyncroSHIFT is the shop-floor companion to SyncroBooks for automotive workshops and service centres. Service advisors, technicians and storekeepers run the whole visit from an iPad or iPhone, and every step lands in the same SyncroBooks records the back office uses. CHECK IN FAST • Scan the number plate or vehicle documents with the camera to find or create the customer and vehicle. • Capture visit type, priority, odometer reading and the customer's concerns in one screen. • One-tap Check In creates and posts the check-in, and the service advisor is assigned automatically. DIAGNOSE • Record findings by system area with severity and recommended action. • Add recommended services and parts from your own catalogue, filtered to parts compatible with the vehicle model. • Post the diagnosis and continue straight to an estimate. ESTIMATE AND CUSTOMER CONSENT • Estimate lines are priced from your SyncroBooks price lists, including service labour rates and fixed charges. • Drop or adjust lines with the customer at the counter. • Record consent with an on-screen signature or a photo of the signed form, or email the estimate for remote approval. JOB ORDERS AND TIME • Technicians start and stop time on each job order service, or record time manually. • See planned against recorded hours for every line. • The storekeeper issues parts against the job order from the Warehouse card. ALWAYS IN SYNC • Every document follows the same rules, rights and approvals as the SyncroBooks web app. • Notifications tell advisors and technicians when work is assigned to them. REQUIREMENTS SyncroSHIFT requires a SyncroBooks company account with the SyncroSHIFT and Service Operations add-ons enabled. Sign in with the user account your company administrator created for you in SyncroBooks.