Synergy by Synectics

The Synergy app enables anytime, anywhere collaboration with compatible Synergy surveillance software. Enhance teamwork between your control room and remote workers with the Synergy mobile app. Remote users can view live and recorded video, carry out assigned duties, collect evidence, ensure standard operating procedures are met, and share their location with control room operators in real-time. Key benefits are: Optimised for video Access live and recorded video on the go with ease, allowing users to instantly view footage they’re authorised to see with intuitive camera control. Duty Management Users can effortlessly access their duties and follow on-screen guidance to complete them, ensuring a fully auditable trail of all actions in compliance with standard operating procedures. Evidence Collection Users of the app can submit photo, video and other evidence back to the control room for incident management. Integrated Map Using the integrated map, users can quickly access nearby cameras, and see the location of co-workers, for real-time collaboration and support. Easily preview video from the map by clicking on the camera icon, giving users at-a-glance information. Secure Access User-based permissions are managed via Synergy to ensure secure access to the appropriate features, offering full control and audit trail. User experience Easy and intuitive to use, with clear feedback on location sharing and server connection strength for a seamless experience. Collaboration Collaborating with the control room users on incidents, the control room can allocate the nearest resource to the scene and give them access to nearby cameras to help with their safety. Mobile Device Management support Utilising mobile device management, the application can be provisioned into ‘trusted’ apps and functionality can be preset to simplify end-user experience. Configurable Make the app what you need, turning features like location sharing on/off at app level. Depending on the strength of the user’s mobile connection they can configure the quality of the video playback, to aid for a better user experience. Other key features include: • View live and recorded video • View and manage your assigned duties • Search by camera or camera group • Signal strength icons • Map search for cameras, users and incidents • Cameras, users and incidents selectable via maps • Built in user-guide • Easily access emergency contacts • Configurable video playback quality • Video preview from map • Generate MFA codes for access to Synergy web • Intuitive PTZ camera control To get started with the Synergy mobile app you will need a compatible Synergy Security and Surveillance solution. The Synergy app is compatible with Synergy v24.1.100 and above when using the Synergy web server. For more information about getting started, go to https://synecticsglobal.com/contact-us