About
This app allows users to find, unlock, and ride electric bikes. It provides instructions for starting, ending rides, and troubleshooting common issues like locking failures. Users can also report problems and manage their rides through the platform.
What's New in T1GO
1.0.9
December 4, 2024
fix some bugs
Developer apps
FAQ
How do I find an available T1GO ebike?
You can find nearby ebikes by opening the app and tapping on the bike icon. This will display information about available bikes in your vicinity.
What is the process for unlocking a T1GO ebike?
To unlock a T1GO ebike, scan the QR code on the bike using the app's 'Scan to Ride' feature. Confirm the unlock button, and the bike will audibly confirm 'Unlock Successful'.
What should I do if I encounter a locking failure with T1GO?
If locking fails, first check your network connection. You can also try unlocking via Bluetooth. If issues persist, contact 'Online Customer Service' through the app for assistance.
How do I end my ride with T1GO?
To end your T1GO ebike ride, park the bike in a designated area within the service zone. Then, tap the 'End Ride' button in the app. Ensure you hear the 'Lock Successful' confirmation.
Can I temporarily lock my T1GO ebike?
Yes, temporary locking is possible with T1GO, but it incurs regular charges. It's recommended to manage the duration of temporary parking to minimize costs and drive to your destination promptly.
What happens if I forget to lock my T1GO ebike after use?
Forgetting to lock your T1GO ebike can lead to overdue fees. The platform sends reminders via SMS or calls for prolonged inactivity. If the bike cannot be found after forgetting to lock, contact customer service immediately.
Is T1GO available on all devices?
Based on the provided data, T1GO is currently supported on iPhone and iPod devices. Compatibility with other platforms may vary.
How often is T1GO updated?
The latest version of T1GO is 1.0.9, which was last updated on December 4, 2024. This indicates a recent update, suggesting ongoing development and maintenance.
