I repeat DO NOT USE THIS APP. I ordered delivery from this app and 40 minutes later was told my order was delivered successfully, yet we received no food. Since there was no way to connect with my driver through the app I called the store directly. The employee notified me my order was still sitting on the counter and was never picked up. How we got the completed notification I will never know. She told me the delivery was through a third party service which was not once mentioned in the app, I was under the impression this was a Taco Del Mar delivery service. She connected me with the driver for my order and when I contacted them they told me they never received my order. So now it’s been an hour, the app tells me it was completed and the store employee has my cold food on their counter. Luckily the employee was kind and offered to remake our food if we wanted to pick it up, we did just that. Now I’m out $40 for a meal that could’ve been half that price if we’d gone in person in the first place. So frustrated, so disappointed will never use this app again. Just to top it off a completely different doordasher called me another hour after we’d picked it up ourselves and told me they just got there to pick up our food and we’d already gotten it. We’re we expected to pay full price for a dasher that would’ve gotten there 2 hours later with ice cold food anyways?
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