Not functional
Just downloaded the app and it doesn’t function as designed.
Useless.
Useless.
Can’t update profile
Won’t give me deals without updating profile and it won’t allow me to hit save after updating it. Wasting so much of my time.
Useless
Only a white screen loading today
Needs to be fixed
This app is terrible. I’ve walked out of the store twice because it won’t load.
App
Always crashes
Can’t use debit for delivery
U suck
Junk app that doesn’t work
Stops working soon after you make an account. Then no matter what you do it won’t let you login.
Garbage
I made an account it said I got 1000 points which I have not received even tho I got a email confirmation ontop of that I cannot even see the rewards that I can redeem with my points also I try to order pickup it says no location available no matter what and it has deals that the restaurant already applys I wouldn’t get this app no wonder it has so many bad reviews
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Works, usually
After the most recent update the app launches into a blank screen and is not functioning at all (iphone 13 ios 26.3.1), but USUALLY it gets the job done. The customization options are pretty broad, the deals work, it detects if delivery is available, and it completes orders successfully. Moving around the menu is kind of clunky, and it sometimes sends you back to the ‘pickup or delivery’ screen mid order but you get used to it. Really hoping a tech person can fix whatever issue is making it completely nonfunctional at the moment soon!
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Bad update
Since the latest update the app won’t open on my iPad
Doesn’t accept ATB
Disappointed
Please update
In this day, age of technology, you should have an app that works. You are a growing Canadian chain, please please for the love of gosh get an app that works and has good deals on it!
App Needs Complete Overhaul.
Terribly designed app. It’s not clear how to edit orders or even how to pay as you must edit certain items before it allows you to move to the payment window. However, when you edit to add items to a product (eg, add cheese or tomatoes to a taco), while it shows that it’s been added in the app, at the restaurants end it shows as “NO CHEESE or “NO TOMATO” which is exactly the opposite of what it says on the app. The staff at my local Taco Time says this happens with every app order and because of this they don’t even begin to prepare the order until the customer arrives to verify what they want. This defeats the purpose of ordering ahead via the app and places added workload and stress on the staff as we as frustration for customers. The app , while visually appealing, is effectively broken. I won’t be ordering through the app again until an overhaul is complete.
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App no longer works
A couple of months ago, the app stopped showing most of the stores. At least the ones I go to. Kind of useless
Worst Fast Food App
Quite literally the worst app I have used for rewards, it won’t remember your login or keep you signed in even if you click remember login. It will auto sign out. You also have no option to navigate elsewhere if you click order.
Useless app
When the app actually loads store does not have a scanner. Tried to redeem points and since no scanner 3 employee couldn’t figure out what to do. Called someone and they couldn’t figure it out also. Said cancel order and left after 10 minutes of this
Worse than 1 star. Dead Links
I just downloaded the App and its one of the worst Ive ever used. To go back to something like a home screen you have to close the app and start over because the < function doesn’t work. The Profile option also doesn’t work when you press on the profile icon. Good luck trying to contact them as that screen is hidden somewhere and there is no drop down menu to find it. What about looking at a menu first before I order? Not possible. The app feels like its 10 years old and never updated. Its better to not have an app than put out such a poor one since it makes your company look third rate and frustrates the very customer you are trying to create loyalty with. Do better.
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Bad Rewards
The rewards only work out to being about 2% cashback. Subway starts you off at 5% it just isn’t that great tbh. The rest of the app seems to work well.
Why have only online offers when they don’t load.
I’ve had this problem before I was trying to use the two taco combo deal which is only available as an online offer but when I go to use it the whole app glitches out please fix this.
Bad app
App doesn’t always respond to taps, ordering doesn’t differentiate between different types of tacos (hard/soft, beef/chicken), local mall location doesn’t seem to participate in rewards program with app’s barcode.