Cannot Log In
Update
Subscription Inquiry
Response from developer
Hi, take a look at this new membership: https://www.playmagnus.com/membership :-)
broken display never fixed!
I reported this malfunction but it still has not been repaired. All that seems to happen is my account get charged and the service is not provided.
Response from developer
Hi there, thanks for reaching out. Please contact oda@playmagnus.com for more information about your device, how often the pieces disappear, if this happens straight away when you start playing or if this occurs later in the game. Screenshots would also be nice.
Good
Great app, buggy interface
ORIGINAL REVIEW: This app is probably the best way for club players to improve their tactical vision. That being said, the app is riddled with some annoying bugs, notably in registering monthly high scores. I have repeatedly (or, rather, consistently) had the experience of setting a (near) top score, only to have it fail to appear (both on my own top monthly score tab and on the common top score list). In terms of usability from a chess perspective, this is no big deal, but in terms of the app as a competitive game, it is rather more serious. That being said, the app is a great training tool and immensely more time-efficient than relying on combination books.
Response from developer
Hi, please report your issue to feedback@playmagnus.com. But to clarify, if you are not a member, your best score is not calculated.
Game is great when I can login
Response from developer
Hi, we are sorry to hear this, please report you issue to feedback@playmagnus.com or oda@playmagnus.com. We will help you ASAP! :-)
The app is currently down
^ With these issues aside, the app is incredible for training tactics, and the puzzles are super enjoyable to solve! The competitive side of it is fun, you win prizes if you place top 3 in one of the categories (Joker, Easy, Medium, Hard). When the app loads up and the hi-scores count, this is a 5* fun, competitive training tool.
Response from developer
Hi, thanks for the support and five-stars! We are sorry to hear this, please report you issue to feedback@playmagnus.com or oda@playmagnus.com. We will help you ASAP! :-)
Love the game itself, but high score feature doesn’t work
Response from developer
Hi, we are sorry to hear this, please report you issue to feedback@playmagnus.com or oda@playmagnus.com. We will help you ASAP! :-)
Wish it was better
After paying for a few months I’m going to cancel.
Response from developer
Hi, please report this to feedback@playmagnus.com. We will help you asap :-)
Great app but
But there have been some bugs lately, every time I wanna solve a problem I select the piece I want to move and suddenly one of two things happens.Either the piece moves by itself to another square before I even select or the game stops and doesn’t reply.
And If I try dragging the piece, it appears not under my finger but underneath by about five squares
I’m a real fan of your app and huge thanks to Magnus and his talented team.Please solve this problem because playing is impossible like this.
Response from developer
Hi! We believe this should be resolved now. Let us know if you still have this issue. feedback@playmagnus.com
Something to consider fixing
Crashes a lot
Response from developer
We had issues on the server the 24-27th January, which led to crashes. This should be resolved now. If you still get crashes please contact us on feedback@playmagnus.com. Thank you for reviewing the app.
