Great place
You should play the lottery if you can get this app to work
Love this place
Give it a try and go again!
Didn’t get my birthday reward
Delicious and great service
Burned Fries
Thank you
Always good
The log in link does not work
I tried on my computer as well.
Response from developer
Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. Please get in touch with us directly at Taim@thanx.com.
App is clunky but works
Dark patterns that force you to share your email
Response from developer
Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. Please get in touch with us directly at Taim@thanx.com.
My order
Hassle to login each time
Response from developer
Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Unless your cookies are deleted after each session, you shouldn't need a new magic link. Please get in touch with us directly at Taim@thanx.com.
Drops orders from the laptop
Coupon did not work
Response from developer
Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please get in touch with us directly at taim@thanx.com.
Taim Gluten Free Falafel is THE BEST
some awkward loopholes
Oddities:
-Reordering changes the mechanism of your order, i.e. Delivery changes to Pickup. Bad.
-Address 2 is not displayed during order for a saved address, and no obvious way to edit addresses in your account. Confusing for those of us who live in apartment buildings.
-Delivery is via third party with no recourse/contact/followup if things go wrong. I have had a DoorDash driver credited/tipped with a delivery they literally never picked up. I had to call the store to find out what happened and then go pick it up myself—there were no alternatives. Bad.
Response from developer
Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please contact us directly at Taim@thanx.com.
App not loading
Response from developer
We are so sorry for the app issues that occurred. They should be resolved now! If you are still having any issues, please reach out to us at taim@thanx.com
I used the app
Response from developer
Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please contact us directly at taim@thanx.com.
Payment never works
Response from developer
Thank you for bringing this to our attention. We would love to help you resolve this matter. Please reach out to our support team directly at taim@thanx.com
