Take Charge Customer

Take Charge Customer

Emergency Roadside EV Charging

2 ratings
1 review

Archived App (Last seen on 22 Jan 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • December 7, 2023
  • June 13, 2024

Features

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About

This app provides emergency roadside electric vehicle charging and spare tire loaner services. Users can subscribe to a service level, enter vehicle and payment information, and request assistance via an SOS button for roadside charging or tire support within the coverage area.

Emergency roadside EV charging
Spare tire loaner service
SOS button for assistance
Subscription service levels
Vehicle information entry
Payment processing
Show original description

What's New in Take Charge Customer

1.0.4

June 13, 2024

Bug fixes and improvement

User reviews

Highly recommend

I needed a quick charge while we were on a cruise out of Miami and they came out same day to give my Tesla a boost. Great service 😁

Developer apps

FAQ

What services does Take Charge Customer offer?

Take Charge Customer offers two main emergency roadside services: EV charging and a spare tire loaner service. The charging service provides power to your EV on the roadside, while the tire service involves a technician replacing your flat with a loaner spare.

How does the emergency charging service work?

After subscribing to a service level and entering your vehicle and payment details, you can hit the SOS button in the event of a charging emergency. A technician will come to your location within the coverage area to charge your vehicle based on your subscription.

What is the spare tire loaner service?

The spare tire loaner service is an optional monthly charge for Lyte and Pro subscribers, included for Elite subscribers. A technician will bring a loaner spare, install it on your vehicle, and take your flat tire. A $300 hold is placed on your payment method until the loaner is returned.

What vehicles are supported by Take Charge Customer?

Currently, the spare tire loaner service supports Tesla, Lucid, and Ford Mach-E vehicles. The emergency EV charging service is available for electric vehicles.

What is the coverage area for Take Charge Customer?

Services are provided within a specific coverage area. Users need to ensure their location is within this area when requesting assistance or arranging for the return of the loaner tire.

How long do I have to return the loaner tire?

You have 72 hours to get your tire repaired or replaced and notify Take Charge Customer that the loaner wheel/tire is ready for pickup. The pickup must also be within the coverage area.

Is Take Charge Customer free to download?

Yes, Take Charge Customer is free to download. The app offers subscription-based services for roadside EV charging and spare tire assistance, which incur charges based on the chosen service level.

Does Take Charge Customer have ads?

No, Take Charge Customer does not contain advertisements. The app focuses on providing its emergency roadside services without interruption from ads.