Takeout Central User Reviews

Customer Experience

Positive experience32.0% of reviews
Neutral4.0% of reviews
Negative experience64.0% of reviews

~ Based on 25 written reviews from the US App Store.

What users say

Is Takeout Central Safe?

Takeout Central appears safe based on user ratings. AppsHunter Safety Score for Takeout Central is 95/100.

This assessment is based on 587 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 587 App Store ratings for Takeout Central.

Is Takeout Central Legit?

Takeout Central appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Takeout Central is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t get past phone number input

I put in my phone number and it says phone number required? Can’t order anything, very frustrating

Use anything else

Unfortunately this is a terrible app. The availability of different local vendors is very limited, and fees are too high. To add insult to injury, I received a gift card for this app due to a cancer diagnosis, but they will not store your gift card information in their app, requiring you to add it every single time. It seems fairly clear that this is in hopes that you will lose the code, and that they will be able to take your money. I received a separate gift card for DoorDash, and have been very pleased with it. For your sake, learn from my mistake and don’t use Takeout Central for anything
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Latest update keeps crashing on iOS

Can’t get a single order to complete due to the app crashing. When the flying TC icon appears on the screen while ordering, all operability ceases and the app crashes, so u are in a death spiral of not being able to complete the order, losing all your input when you start the app again.

This is garbage, and I can’t believe no one has reported this yet.
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Can’t add gift card credit

This app is fine, but the inability to add and save a gift card as credit to your account is a major flaw. Instead, you have to save the email with the gift card code, and enter it manually each time you use it. This seems purposely designed to encourage people to lose their gift card code, and is also just a pain. I would look to other options instead
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They do not care about you

The service is a fly by night operation. They take your orders and don’t even place the order until 50 minutes after you used the app. When you call customer service they will then lie and tell you that they had just placed to order and then wait another 10 minutes before actually doing so. Then on top of lying to your face the customer ‘service’ agents talk over you, are absolutely unconcerned. about your experience and just repeat the same excuses over and over. Then to top it all off after the food is an hour late they will not cancel or refund your order. DO NOT USE THIS BUSINESS.
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App not working well

Not signing me in automatically. Not recalling passwords. Having to frequently change password. App is currently a mess. Use your PC instead.

New glitch

Not sure why, but app is not recognizing my login, so I have to change my password each time. Hope it’s fixed soon.

Worthless...

Can never successfully log in, no matter what I do. Too much hassle, sorry. Sticking to DoorDash...

Fees are too high

Fees are too high

Always great

This is a small company that works cooperatively and fairly with the restaurants they serve. The drivers, who are also treated fairly, are great about bringing orders carefully in great condition. All good people and a service I feel good about using!

Best customer service!

If you are an addict of delivery (like everyone is during Covid) you can count on Takeout Central. I have used other service and they don’t have any real support whereas a local person always calls from Takeout Central if there is a problem.

Great takeout options

They have several great restaurant options. Additionally, their text alerts and online tracking helps monitoring their progress. The fees are expensive but well worth it, especially during these times. Please remember to tip the drivers well. The doorbell is rang and hot food is left on the doorstep. Hopefully, they create a rewards program that would help costs in the future. Overall, very satisfied
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Wonderful service!

Top notch customer service and the app has been getting better and better!

Fast!

Freaky Fast!

Best Delivery Service!

Takeout Central is the best delivery service available in town- they always let me know immediately if there are issues with my order, and the app is simple and easy to navigate.

Easy as 1, 2, 3

Yes!! You can save time by ordering from your phone :) Well-developed app!

0.5 stars N/A‼️

App still needs a lot of work, just signed up [14 August 2019] only availABLE in portrait mode on my iPad, not easy to access/navigate, especially w/keyboard blocking 1/2 screen
forced to sign up as SurfSide Xpress recently joined
App must be aimed at mobile phone users exclusively
NO way to track orders
on TakeOutCentral App, why only shows in portrait mode on my iPad & iPAD Pro difficult to access that way‼️
cannot edit profile info
App appears to be designed only for mobile phones
it’s late 2019 already get busy & get w/rest of U.S.A.
Alan😳♿️🇺🇸
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Low quality app, can’t track an order

I just moved to a new state and this is the app most restaurants in the city use😕. It has a good restaurant selection, but there is no tracker that shows your order was received, the courier is at the restaurant or that it’s being picked up. You order and the app closes out after you click a button 😧. App developers- please look at Grubhub, Door Dash, Uber Eats or Postmates for tracking/gps ideas. It’s weird this is 2019 and you can’t see your order progress on here. Also this app is more expensive fee wise than the others mentioned above. If I’m paying more I should be able to get updates and see the progress 😑. Unfortunately the restaurant only had their menu available on Takeout Central today, otherwise I would have ordered from Grubhub 😒.
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Improvements needed

If I order thru the takeout central web page (vs the app) and then try to use the app to receive updates, there’s no way to check out current orders or history. I could find nothing on the app that referenced any part of my profile except for my home address. The GPS was way off ...

Doesn’t work

The app doesn’t work. It can’t find your location and it won’t search for any alternate address. There’s no way to see restaurants or place and order.