Very helpful
Solved my problems
Disconnect
For over a month second time my line been disconnected, no chance to even get through to anyone once you do they tell you you’re paying for engineer £75 and all that policy if you miss the appointment. But once you switch to other companie they call like crazy, two rings and off after they say you don’t pick up. Scare me terminate charge, no worries we see you in consumer court, will see who’s braking the contract.
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Broken
Trying to login using this app. Error messages vary between 'something went wrong, try again later' or 'email or password incorrect'. So I go directly to the TT website and login using the very same details, with no problem at all. I've even deleted and reinstalled the app. So, what's the purpose of the app?
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Super safe
Well happy with this
Struggling to understand
UPDATE: customer service is terrible no help ,so will be canceling, I assume you have to use fsecure search engine to use this feature to be secure????
To much faffing about !!!! Uninstalling & canceling service 😩
Doesn’t scan etc it hasn’t blocked any scam websites etc??? What’s the point in using it?????
As above need help to use this app, 😵💫 Been on it a year & still not 100% sure how to use it.. sorry Struggle with using technology
To much faffing about !!!! Uninstalling & canceling service 😩
Doesn’t scan etc it hasn’t blocked any scam websites etc??? What’s the point in using it?????
As above need help to use this app, 😵💫 Been on it a year & still not 100% sure how to use it.. sorry Struggle with using technology
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SO FAR SO SAFE AFTER AT LEAST A YEAR
All going well to date. Pleased to be able to protect our ipads & mobile phones as well as the landline
Excellent
Excellent protection for all my devices and peace of mind that I have a very good service protecting me
Rubbish
Not for Free Rubbish
Waste of time
The app has been down for nearly 2 months and they still have not done anything to fix it what’s the point if you cannot login to the account on the app May as well delete it
Brilliant
It is an obvious issue to be addressed by a responsible supplier. Well done TalkTalk and Fsecure!
It’s just a secure browser. Not what I need
The description for this app suggests there is antivirus protection. All I can find is a browser with some form of security (I haven’t tested how secure that is). That isn’t what is described in the app description.
Installed yesterday. Uninstalled today. Exceptionally poor from TalkTalk!
Installed yesterday. Uninstalled today. Exceptionally poor from TalkTalk!
Awesome
Myself and wife are very happy with this security both I phones and iPads safe and secure just about to install on our new Mac book. Very happy
Rubbish
I am a old subscriber and had the original online safety package.i bought a new iPad Pro and have been trying to download the online defence software from the App Store. I get a partial package containing only browsing protection,I don’t have access to virus scan etc.
So I contact customer service who listen and say they will solve the problem.They sent me the original email of how to set up on iPad which when tried brought me right back were I was in the first place.This is over three days so I’m still paying the fee but not getting the full online defence protection.
So I contact customer service who listen and say they will solve the problem.They sent me the original email of how to set up on iPad which when tried brought me right back were I was in the first place.This is over three days so I’m still paying the fee but not getting the full online defence protection.
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Talktalk defence
Very happy with this stops harmful web sites and alerts me right away.i have peace of mind knowing I have the defence
Brilliant
Brilliant bit of kit can be a bit difficult to get going but once installed nothing harmful has ever got through to my phone, laptop, kindle etc. 👍👍👍👍👍 happy days
Rubbish
Login doesn’t work!!!
iPhone
This would only protect my iPhone. Wouldn’t let me protect my iPad
Protection
Tried using, Locate my device.
Wouldn’t work saying “Your location is not switched on for the app”.
Will not let me turn it on through settings!!!
Wouldn’t work saying “Your location is not switched on for the app”.
Will not let me turn it on through settings!!!
Update
Unable to update this app any suggestions please.
Super Security
Fast, secure and better looking by far in its cool dark grey new skin. Transitions could be smoother with fades and different window movements but who cares when you can buy, bank and trade safely with this easy to use app from Talk Talk. Keep updating and keep up the good work.