Worst to the core
Response from developer
Dear Hari haran, regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Worst experience
Very bad service
Thank you
Response from developer
Hello Customer, that's great! Thanks for your feedback and we love the fact that your experience with us was amazing. If you have further queries or suggestions, please write to us at ios@matrimony.com.
No zodic sign and Star details
Customer care should not only focus on forcing users to pay for subscriptions. They should also ensure that profiles contain proper basic details like star, zodiac sign, and other important marriage-related information.
Also, it feels like many users are only here to collect data or pass time, without serious intentions for marriage.
Response from developer
Hello Siddarth, regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Slow app. No update is almost a year.
Response from developer
Dear, we are sorry to know that your experience with our app was not satisfactory. To rectify this, we would need more details. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Too many bugs
Worst Customer Service Experience – Very Rude and Unprofessional
Even on chat, the conversation was not handled properly — they kept disconnecting and switching to different agents, which made the whole experience very frustrating.
When I raised concerns about the high charges and requested for a better or reduced pricing option, the response was very rude and careless. They simply said this is the final price and showed no interest in helping or retaining a customer.
I even mentioned that other apps are offering similar services at a lower cost, and that I might consider switching. Surprisingly, they didn’t even try to convince or assist — they just said “okay,” which clearly shows a lack of customer care and business sense.
Honestly, I’m not sure if they are serious about their service or customer satisfaction. I would not recommend this platform based on my experience.
Response from developer
Dear Customer, we are sorry to know that your experience with our app was not satisfactory. To rectify this, we would need more details. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Worst experiene
Once your plan expires then again they will suggest new plan. And this scam will continue for a while.
Note : one your plan expire they will send more photos to you and forcing you to recharge again
Response from developer
Hello Alimghty, regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Good
Response from developer
Dear Meena, that's great! Thanks for your feedback and we love the fact that your experience with us was amazing.
Waste of time and money
Best app for finding matches
Response from developer
Dear Customer, that's great! Thanks for your feedback and we love the fact that your experience with us was amazing.
Scam
Response from developer
Hello Varan, regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
App crashes frequently
Inconvenient UI and slow
Response from developer
HI Ramana, we apologise for the inconvenience caused. To investigate further, we need some more information on the issue. So please send us a screenshot along with your Matrimony ID to ios@matrimony.com. Thanks.
Good
Waste of Money & Poor Service
Such a fraud service, don't buy any membership.
Mainly divorced ppl, don't go inside.
Response from developer
Hi Sivuji, we regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Fraud
Scam
Response from developer
Hello Tamil, we regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
