Worst App I Regularly Use
How bloody freaking hard it is to create an app that doesn’t require you to log in every time you open it? And don’t say I don’t know how to use technology because I do not have this problem with other apps. Fix your product.
Needs Improvement
Articles frequently don’t open, links don’t work right and constantly require logging in, etc. - I’ve contacted them but they don’t seem interested in making a high quality app
Sunday E edition not available
I want my e news every day. Sign in & out of account does not work 3 days just this week. No customer service support. Ridiculous!
Newsletters non-stop
After subscribing I receive on average 2 emails a day. I’ve hit unsubscribe countless times but they never stop!
Horrible
Aside from the fact you can get more better news from any of the local TV stations apps, there is no way to cancel service within app. Forces you to call, and then deal with a rep who makes it super hard to cancel. This is low rent digital from start to finish. Beware!
Impossible to use
Stop logging me out of the app every single day
Terrible subscription process
Do not subscribe. They make it impossible to cancel; instead, they renew the subscription using your card without notification. They do not acknowledge Cancellation requests. The annual subscription of $150 is overpriced for the news they provide.
Glitches
I selected the option to download the paper onto my iPad so I could read off line. But this doesn’t happen. If I put the iPad down, the current edition disappears and I have to start over. Also I can no longer share articles.
Does not download paper consistently
About every 10 days I have to delete this app and reload it to receive the new edition of the paper
Why Even Have An App?
It doesn’t work. It makes me want to cancel my subscription and just rely on other local outlets. It’s a shame.
Forcing me to allow notifications
For some reason I cannot open the app without enabling notifications. Not cool.
worst app
This has been a terrible app for as long as it has been around. Constantly freezes . Have to delete and reload it all the time. Logs me out and have to sign in all the time. How can you have this degree of garbage and not do anything to fix it after years. Why don’t they hire a few high school computer science geeks to code it properly. Must be exclusely relying on DEI misfits .
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Fix the app! I concur with this review!!
Please test each update BEFORE releasing it! It’s not acceptable to have the public test your software. I would venture to say that ar least 30% of your users read the paper on an iPad, yet the touch response on IPad is a disaster. There is no way to change preferences to “double touch to go to article mode” and any brush of the screen sends you to article mode.
Other readers have experienced the ridiculous instability of the log in and the “suggested account” is one I haven’t used for years!🤷🏼♂️
I don’t know whose idea it was to eliminate live links to the continued article, but it was a silly and very unhelpful change!
There is more, but I hope I have made my point that the app requires much more testing by someone in the developer’s office, before release!
Other readers have experienced the ridiculous instability of the log in and the “suggested account” is one I haven’t used for years!🤷🏼♂️
I don’t know whose idea it was to eliminate live links to the continued article, but it was a silly and very unhelpful change!
There is more, but I hope I have made my point that the app requires much more testing by someone in the developer’s office, before release!
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Terrible
App crashes regularly. Often cannot even get through two articles without a crash. Clunky to navigate. App does not contain full photos. For instance, in a photo essay story on Hurricane Milton, the photos were not accessible- you had to go to website version. If the TBT intends to be a 21st century news enterprise, they need an app on par with other news orgs.
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Unreliable, clunky, and dated
I am a daily reader of the Tampa Bay Times and use the app over the website, as the website interface is inundated with ads. The app, however, has always and continues to have numerous annoying user interface issues. The app doesn’t remember text size setting changes, so each time you navigate to a new article you have to change the text again. And articles do no display inline photos - even though articles frequently reference those photos - which makes it very difficult to understand and follow the reporting at times. For such an esteemed newspaper the app they provide for customers is disappointing and embarrassing.
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Can’t see photos in stories
When reading articles on the app, I can’t see the photos.
Great Newspaper, Bad App
It's been really annoying to be logged out regularly, constantly signing back in to read...anything.
Now it just won't let me log in. I input my email address & password, click 'continue'...and everything clears and I can do it again.
I can log in fine on a web browser, so sometimes I do that...but basically the non-functionality of the app means I get my Tampa Bay area news elsewhere, on a more user friendly app.
Now it just won't let me log in. I input my email address & password, click 'continue'...and everything clears and I can do it again.
I can log in fine on a web browser, so sometimes I do that...but basically the non-functionality of the app means I get my Tampa Bay area news elsewhere, on a more user friendly app.
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This app is maddening
I have paid for not one, but two different accounts to attempt to read this news online. Neither works, it’s a ripoff. If I reset my password it will allow me to see one article before inviting me to SUBSCRIBE AGAIN! No way that’s happening. Every time I attempt this I think it will drive me a bit crazy, because that is the definition. The outcome is always the same. They may have a great newspaper, but the app is garbage. It doesn’t deserve the one star.
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Random disconnects
This app cannot seem to hold my login for more than a few days. Then it looks like I’m still logged in - allows headline and summary scrolling - only to require typing in credentials again when I click on an article. Makes including this publication in the morning news scroll very frustrating.
Recent Update Broke App Unless You Want Notifications
I am now prompted to approve notifications and if I do not do so, it seems I cannot use the app. Why???
