Tap & Go by HKT User Reviews

Top reviews

Transaction history not accurate

Transaction dates and effective dates needed.Double charging may occur.Each transaction needs reference no in transaction history provided by tap n go.Not happy with vague transaction history details.Often showing system busy error.

Transaction history not accurate

Transaction dates and effective dates needed.Double charging may occurs.Each transaction needs reference no in transaction history provided by tap n go.Not happy with vague transaction history details.

Constant forced updates - Uninstalling for Good

This app is absolutely terrible! It forces updates all the time, even when I don’t want them. It’s incredibly annoying and disruptive. I’m fed up with it and I have uninstalled it for good. Do not waste your time with this app

Trash app

All trash

Can’t top up with HangSeng Bank App

Invalid payment request

Amazing app

All those other reviews with one star are trolls. This app functions flawlessly and is very convenient especially when you’re under the age required to have a card. Amazing app. Works everytime in my old ios iphone x

升級4.8.0之後無法付款到轉數快識別碼,還在使用4.7.2的用戶千萬別升級

升級4.8.0之後無法付款到轉數快識別碼,還在使用4.7.2的用戶千萬別升級

今天在App Store升級4.8.0之後,無法付款到轉數快識別碼,會卡住在一個頁面,如下,我的iPhone 15 Pro iOS系統版本為 17.1,麻煩檢查一下這是否為一個bug,謝謝

app在4.7.2的時候正常使用的,升級之後就無法使用了。

.

Doesnt work

Rubbish Design and UI

There is no logout button and it keep asking you enter your pin

更新後看不到餘額

如題

身份认证无法通过

垃圾

It’s fraud!!!

Keep asking me to call the hotline ,but I still can’t use my money inside after months

It’s the crappiest payment app ever

Purposeless UI and poor UX.

Avoid this half baked excuse of an app

Doesn’t work half the time, deducts money from account even when the transaction fails. Can’t reach them to get a refund

User

Worst of the worst. It’s a shame… A ridiculous app. Extremely poor UI design. Server always crash when busy. Promotion promised rebate never credited into account. App doesn’t work with a prompt to call service hotline but service hotline is not reachable. How can you imagine a listed company create such a crap pretend they are in mobile wallet market?
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atm/ cash withdrawal support

i really enjoy this service, and i use my tap n go card a lot. however i wish that i could use my card in atm, or collect cash from a 7/11 like other services could allow me to. this would make it perfect for me!
also i hate having to put in my 6 digit pin everytime im putting in my card info. i wish i could use face id or disable that completely. thanks!
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fail to read id card and require to do it after update

stupid as fxxk

Don’t download, can’t use

How to imagine to load the app for over a day but stil can’t get in!

Basically unusable

Half of the time it simply doesn’t want to work.

Crap

Totally crap