TAP User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral3.3% of reviews
Negative experience46.7% of reviews

~ Based on 30 written reviews from the US App Store.

Is TAP Safe?

TAP - The Apartment Plug has mixed safety signals based on user ratings. AppsHunter Safety Score for TAP is 60/100.

This assessment is based on 47 user ratings, with an App Store average of 2.8/5.

Safety Analysis

42.6% of ratings point to a safe experience
2.1% of ratings suggest some concerns
55.3% of ratings point to a risky experience

~ Based on 47 App Store ratings for TAP.

Is TAP Legit?

TAP - The Apartment Plug has limited verification signals. AppsHunter Legitimacy Score for TAP is 48/100.

Based on 48 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t create account

I can’t even sign in with a new account?? I tried all 3 sign in methods and they all shows me errors

can’t use the app

the app won’t let me log in. there’s multiple ways to log in and errors keep popping up. can’t use the app if you don’t log in

Cannot customize search

This app is terrible. You can’t even set a preference for square footage so I’m over here scrolling thru apartments that are 50% the size I want and I can’t filter them out. The videos are janky, it should just be photos. And there’s barely even any apartments on the app. It’s very disappointing overall.
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Awful

Omg this app is the worst! The UI is horrible, no map feature and it uses the most awful AI voiceovers it’s so cringey. There’s no way this will ever actually help the housing crisis.

Very helpful

I really love the videos for the apartments

Agents ghost too? Haha

There aren’t much listings which is fine, but guys stop with the scammy unprofessional agents Anglo from Noe Valley specifically. This ain’t a dating app, you don’t need to ghost your appointments

Dont recommend

Nothing on this works. The filters don’t work and is so buggy

It’s okay - Very few real videos

Most of the “videos” are slideshows with AI voiceovers. Or videos with AI voiceovers. The voiceovers are creepy/uncanny, and though you can mute them, I struggle to understand why that feature exists to begin with.

It’s nice that it shows you transit stops, gyms, etc nearby, but unfortunately it can’t give you travel/commute time estimates like Zillow can. I think transit stops only show underground/train stations, and not bus stops for some reason.

I think maybe the aim here was to release something bare bones and then update it. Not ideal for lower-budget renters.
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Sucks

Have to give personal info, terrible listings, just use Zillow or Craigslist

No map

No map or filter search, app sucks don’t download

Great app

This app is great and innovative! I love the format and how enjoyable it is to scroll through and see these homes. I suggest giving it a go and TAP’n the download button! This app can also be very useful for people looking to rent out.

Love it!

If you are a younger individual looking for an apartment and scrolling on social media- this is the app for you. The way they make the interaction as if it is a For You page is great. I do wish they had more options available but I know they are doing some more updates soon since they just started. This is a great way to communicate with your Realtor and also look at these apartments interactively!
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super easy to use

I booked a tour to see a 1 bed/1 bath in Russian hill and it was extremely easy. I love that you can book a tour through the app automatically.

Great tool for landlords and tenants

As a landlord and property manager, TAP has been a really helpful new platform for leasing units.

The biggest advantages for me are how easy it is to post listings and communicate directly with prospective tenants. The scheduling feature is especially useful, applicants can book showings directly on my calendar without the usual back-and-forth messages trying to coordinate times.

The quality of applicants has also been strong. Even though the app just launched, I’ve already rented units to very qualified tenants through TAP.

Another thing I like is the video format. It gives prospective renters a much better feel for the space before scheduling a showing, which helps filter.

Excited to see how it continues to grow.
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Recommend :)

Hello just wanted to say this app was very efficient and helpful for me. I definetly recommend this app to others in sf. It was so useful that I told my cousins about the app since their new here:)

Great app

This app is easy to use and helped me find an apartment fast.

Innovative

So far I’ve really enjoyed using the TAP app. It offers a refreshing way to view apartments through video and voiceover content, rather than just static images like most other apps. Plus, their social media is 10/10. That’s actually how I discovered the app. I’d definitely recommend it to anyone searching for their next apartment in the Bay Area.
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Amazing App

This app is going to be so helpful for SOO many people. It’s very easy to navigate and can’t wait till there’s more listings!!

Convenience

So convenient and easy to use! I love that I can set my preferences and even my budget!

EFFICIENT

I always dread having to apartment hunt, but this made it easy. Instead of doom scrolling on TikTok I scrolled on different apartments and booked a few tours! This app… WOW!!