Archived App
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
This app provides an interactive solution for capturing and analyzing customer feedback. It helps businesses understand user responses to their services and products, enabling timely corrective actions and improved decision-making through detailed reporting.
What's New in Tapesi
1.2
July 16, 2020
Bug Fixes and updates
Developer apps
FAQ
What is Tapesi used for?
Tapesi is an interactive feedback capture and analysis solution designed to help businesses understand how users respond to their services and products. It aids in identifying areas for improvement and making informed decisions.
How does Tapesi help with negative feedback?
Tapesi highlights negative feedback and escalates it to the respective authorities as an 'SOS' alert. This feature is designed to enable immediate action and prevent customer dissatisfaction.
What kind of reporting does Tapesi offer?
Tapesi complements captured feedback with detailed MIS Reporting. This tool is specifically designed to help organizations make accurate decisions based on the feedback received.
Can Tapesi manage feedback from multiple locations?
Yes, Tapesi is designed to cater to organizations with a presence across multiple locations, such as retail chains or hotel groups. It helps in effectively receiving and managing feedback from various outlets.
What happens after a user submits feedback in Tapesi?
After a user completes their feedback, it is automatically submitted to the relevant authorities. Additionally, an automatic 'Thank You' email or SMS is sent to the user.
Is Tapesi available on multiple devices?
Tapesi is supported on iPhone, iPad, and iPod devices, indicating compatibility with Apple's iOS ecosystem.
What is the update frequency for Tapesi?
The latest version of Tapesi was released on July 16, 2020, indicating that updates may not be very frequent. The app was initially released on October 6, 2016.
What is the age rating for Tapesi?
Tapesi has an age rating of 17+, suggesting it may contain content or features more suitable for mature audiences.
