TapHero - Realtime Help
Resident Portal & Helpdesk
About
Streamline building management by submitting requests, booking amenities, and accessing important documents from a single platform. Stay informed with real-time updates and manage payments securely. Access is provided by your building's management team.
What's New in TapHero
0.24.2
July 18, 2026
Bug fixes and optimizations.
Developer apps
FAQ
How do I get access to TapHero?
Access to TapHero is provided by your building's management team if they utilize the TapHero platform. You will typically receive an invitation or instructions from them to set up your account.
What kind of requests can I submit through TapHero?
You can submit various requests, including maintenance issues, general help inquiries, and questions related to your building or unit. The app allows you to track the status and receive updates on each request.
Can I book amenities like resident rooms or grills using TapHero?
Yes, TapHero allows you to view the availability of building amenities and reserve them directly through the app. You may also be able to pay associated fees for these bookings.
Does TapHero have ads?
No, TapHero does not contain advertisements. The app is free to use for residents and focuses on providing a seamless building management experience.
Where can I find important building documents in TapHero?
All essential building documents, such as rules and forms, are accessible within the 'Documents & Information' section of TapHero. This keeps everything organized and easy to find without searching through emails.
How often is TapHero updated?
TapHero was last updated on June 2, 2026, indicating a recent focus on development. The latest version available is 0.22.1.
What devices does TapHero support?
TapHero is available on iOS devices, including iPhone, iPad, and iPod. It is designed for mobile use on these platforms.
What is the age rating for TapHero?
TapHero has an age rating of 4+, making it suitable for a wide range of users. This indicates that the content is generally appropriate for children.
