Love it
Love how easy to use
Doesn’t work with tastytrade account
This is terribly confusing. I opened a tastyfx US account through tastytrade, and struggled for months on how to access it. Turns out it’s only through the desktop browser. No app access! This is horrible and scammy behavior. The tastyfx support FAQ is practically useless. Omitting this critical distinction from support instructions and marketing communications is basically false advertising. I’ve submitted a complaint to the NFA!
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Improvement
The continuous upgrading of the App and the security features are welcome.
Zoom
Suddenly we have MICRO micro prim
How About Some Zoom
How About Some Zoom
Improvement
There are significant quality improvements done to this App, nice.
I like the regular updates that’s available every time.
I like the regular updates that’s available every time.
Deposit
Ya falling off ya needa get ya game back up I can’t even deposit money wit my card because I got discover?😂😭
Withdrawal takes forever.
Withdrawal is a difficult process with this app. Sketchy af
Juan
Super Easy to operate and cuatomer service amazing personnel! Thank you
Opening An Account
Definitely have to read everything and take your time.
Response from developer
Hi, thanks for your feedback. We appreciate you sharing this and agree that taking time to review information carefully is important when using the app. Best regards, A.B
Amazing
I like this app. Easy to apply & supper simple to use as well. I haven’t seen nothing bad yet
nice platform
wish it had the recommendation like it does on their website
Bug fixes needed
I’m currently on the latest iOS and for the last several weeks I have been experiencing issues with the charts on mobile freezing completely when tapping from the watchlist. Even after I close the app and refresh no touch response.
Vague
It’s difficult to navigate buying and selling, I don’t know how much I bought if you buy even 3 times it still shows the same thing
Finished with IG
entirely too buggy. inaccurate. the malfunctions have actually cost me trades. used for 5 months been trading for 5 years and there are better platforms out there
Wow.
For one of the largest brokers to deny a withdrawal without reason, then I email them and they lock the account right at FRIDAY 4:59 PM so I need to wait an entire weekend to hear. WOW. If there is an issue you should call me or reach out. Communication is key, and you have failed.
Cannot deposit using debit card
Horrible app. Extremely horrible. Do not download or open an account with this broker. I’ve gone through the app and cannot find the deposit funds button. The only way to access it is by scanning the QR code when you login to your account through the web browser. Even at that, when you scan the code it takes you straight to “Add New Card”. Only option you’ll see is “scan card”. No option to enter card manually which is just stupid not have that option. After scanning my card, I get the error message “we’ve encountered an unexpected error, please try again later” and there’s an option to scan again. I’m closing my account and will find a better broker. Made me miss a trade I wanted to enter. Looks like the positive reviews are fake
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New here
New here
Cliches
This app goes offline often.This will cause you to lose money.
apple pay
why theres no apple pay in this app?? HELLOW
Unreliable Platform, Abysmal Customer Service
Tastyfx’s trading platform is a disaster, plagued by unreliable charts that freeze, lag, and display wildly inaccurate data. Candlestick and line charts routinely show missing points, sudden price jumps, or incorrect historical data, making technical analysis impossible. During volatile market periods, the platform becomes unusable, with delayed updates and complete freezes that prevent monitoring or executing trades. Comparing Tastyfx to other platforms reveals glaring discrepancies in market data, eroding all trust in its reliability.
Worse, their customer service is utterly deplorable. Despite multiple detailed complaints with screenshots, videos, and transaction records, Tastyfx’s support team has shown complete indifference, failing to respond meaningfully or acknowledge the issues. No investigation, no updates, no accountability—just silence. This lack of urgency or empathy leaves users stranded, forced to bear the consequences of a broken platform. Tastyfx’s negligence and disregard for clients destroy any confidence in their service. Avoid this app at all costs—unreliable and unsupported. Escalating to regulatory bodies.
Update to your response:
Tastyfx, your formulaic and inadequate response fails to address the severity of my experience and falls far short of acceptable standards for a financial services provider.
Your trading platform is fundamentally flawed, plagued by persistent technical failures: charts that freeze, lag, and present grossly inaccurate data, including missing candlesticks, erratic price movements, and unreliable historical records.
These issues render technical analysis impossible and undermine the integrity of your service.
During periods of market volatility, the platform becomes entirely inoperable, with delayed updates and system-wide freezes that prevent trade execution and position monitoring.
Comparative analysis with other platforms reveals stark discrepancies in market data, eroding all confidence in your operational competence.
Equally concerning is the egregious failure of your customer service.
Despite my repeated, well-documented complaints—supported by screenshots, videos, and transaction records—your team has demonstrated a troubling lack of urgency, accountability, or even basic acknowledgment.
This pattern of neglect is unacceptable and betrays a profound disregard for your clients’ interests.
Be advised that I have already initiated formal complaints with relevant regulatory authorities and will pursue all available avenues to ensure your practices are thoroughly scrutinized.
Your suggestion of further investigation rings hollow without tangible action.
The only appropriate remedy at this juncture is a full refund for the financial losses incurred due to your platform’s deficiencies.
I strongly urge you to address this matter with the seriousness it demands, lest you risk further reputational and regulatory consequences.
Worse, their customer service is utterly deplorable. Despite multiple detailed complaints with screenshots, videos, and transaction records, Tastyfx’s support team has shown complete indifference, failing to respond meaningfully or acknowledge the issues. No investigation, no updates, no accountability—just silence. This lack of urgency or empathy leaves users stranded, forced to bear the consequences of a broken platform. Tastyfx’s negligence and disregard for clients destroy any confidence in their service. Avoid this app at all costs—unreliable and unsupported. Escalating to regulatory bodies.
Update to your response:
Tastyfx, your formulaic and inadequate response fails to address the severity of my experience and falls far short of acceptable standards for a financial services provider.
Your trading platform is fundamentally flawed, plagued by persistent technical failures: charts that freeze, lag, and present grossly inaccurate data, including missing candlesticks, erratic price movements, and unreliable historical records.
These issues render technical analysis impossible and undermine the integrity of your service.
During periods of market volatility, the platform becomes entirely inoperable, with delayed updates and system-wide freezes that prevent trade execution and position monitoring.
Comparative analysis with other platforms reveals stark discrepancies in market data, eroding all confidence in your operational competence.
Equally concerning is the egregious failure of your customer service.
Despite my repeated, well-documented complaints—supported by screenshots, videos, and transaction records—your team has demonstrated a troubling lack of urgency, accountability, or even basic acknowledgment.
This pattern of neglect is unacceptable and betrays a profound disregard for your clients’ interests.
Be advised that I have already initiated formal complaints with relevant regulatory authorities and will pursue all available avenues to ensure your practices are thoroughly scrutinized.
Your suggestion of further investigation rings hollow without tangible action.
The only appropriate remedy at this juncture is a full refund for the financial losses incurred due to your platform’s deficiencies.
I strongly urge you to address this matter with the seriousness it demands, lest you risk further reputational and regulatory consequences.
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