Free Trial Scam
Response from developer
Hi, thanks for reaching out. We are truly sorry for the frustration this has caused and completely understand how upsetting it is to see an unexpected charge. Please contact us directly at support@tattoart.com or through the App Settings by selecting Contact; we will investigate the situation and assist you with the refund request right away. Our team wants to make this right and ensure your billing issues are fully resolved. Looking forward to hearing from you! Best regards, Support Team
Not able to cancel trial
Trash App
You can’t cancel
Scam
Go into your Apple account in your settings menu and do a fraud report! Because for some reason the app does show up there. They do not allow you to cancel the subscription, in your in app purchases. It’s literally like it doesn’t exist. This is how they scam you and make it hard for you to cancel them, while simultaneous stealing your money! Why do I need to go through the hoops of emailing you guys, when it should just show up in my purchase history! This app needs to be shut down immediately! It’s the biggest fraudulent scam. I will dispute all charges as fraud through my bank!
Response from developer
Hi, thanks for sharing your experience. We are sincerely sorry for the extreme frustration and understand your concern about not seeing the transaction in your history as expected. Please note that you may not see the purchase in your standard store history if the transaction was made directly to the developer. We are here to help clarify these details and ensure everything is handled correctly. It would be a pleasure to assist you with your cancellation request and help you with your refund request. Please contact us at support@tattoart.com or through the App Settings by selecting Contact. We value your feedback and are committed to resolving this for you. Best regards, Support Team
