TBS User Reviews

TBS: Get Paid
TBS: Get Paid
TBS Factoring Service, LLC

Customer Experience

Positive experience52.9% of reviews
Neutral0.0% of reviews
Negative experience47.1% of reviews

~ Based on 17 written reviews from the US App Store.

Is TBS Safe?

TBS: Get Paid appears mostly safe based on user ratings. AppsHunter Safety Score for TBS is 77/100.

This assessment is based on 56 user ratings, with an App Store average of 4/5.

Safety Analysis

71.4% of ratings point to a safe experience
3.6% of ratings suggest some concerns
25.0% of ratings point to a risky experience

~ Based on 56 App Store ratings for TBS.

Is TBS Legit?

TBS: Get Paid is no longer available in the App Store. AppsHunter Legitimacy Score for TBS is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Exiting their service is a pain

This was the first corporation to scam me out of money. When I wrapped up my car hauling business they made the account closing process so difficult and changed the requirements multiple times for me to receive my final payout. It was clearly intentional so roughly 300-500 ended up in someone’s pocket within the company or the corporation itself. Either way, be cautious.
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do not recommend

I have been with them over 4 years, i submit loads daily and have at least 1 issue a week. You can never speak to the same person, let alone get someone who speaks clear English. When it comes to us the carrier, TBS does not care. Also i was promised a better rate then 4% time after time still nothing.
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WORST FACTORING COMPANY

We are currently on a contract with them and we pay them 4%. Included in that 4% they stated they would pay us no matter what, which was a big lie on their part. Not only do they owe us a lot of money, but the workers do nothing about it and I am tired of calling and having nothing being done. They don’t even tell us when they deem a load ineligible so we can try to fix it. We WORKED for that money and they refuse to pay up or even tell us why they haven’t.
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Response from developer

Hi YaGirl03. Thank you for sharing your feedback. We take all reviews seriously and would like to investigate your issue. Please send an email with your TBS client ID to customerservice@tbsokc.com and someone will be in touch with you shortly or give us a call at 1-800-207-7661. We look forward to hearing from you.

Worst Factoring service ever

I have been with TBS over 6 months now and it’s by far the worst company ever if you are look for Great Customer Service this is NOT the company to go to!! They barely respond to emails the customer service representatives have no clue what they are good at factoring loads that’s it that’s all!!! But it more that that to this!
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Response from developer

Hi! We are sorry you have been unsuccessful in getting in touch us. Please email your TBS client ID to customerservice@tbsokc.com so we can direct your inquiry to your account executive team. You can also log into this app, TBS: Get Paid® app, or the web portal any time to manage your account, view the status of your invoices, check credit, create aging reports, and more. Additionally, our 24/7 live chat feature connects you with one of our representatives day or night.

Tremenda mier..

Muy mala atención al cliente llamas y nunca te contestan estoy mamado de esta gente

Unable to submit schedule

Since I updated the app I have not been able to submit any of my loads.

Response from developer

Hey there, I’m sorry to hear you are unable to submit a schedule. I’d love to find out more details if you are willing to provide them. Please reach out to me at james.mcpherson@tbsokc.com and I would be more than happy to get to the bottom of this issue for you.

Mr Fedup

The new app is trash. It doesn’t allow you to submit loads.

Response from developer

Hey there, Sorry for your recent experience. We know the new update has caused some issues, but we did push an update that should remedy the issues you were having. I invite you to download version 3.0.3. You should be able to manually update within the next hour.

Terrible

This app has gone from being good to just trash. It no longer updates new client , no update on dashboard and overall the company has gone from being good to trash .. To needs to wait 40 mins to speak to a rep , funding is taking long .

TBS

Awesome!

Amazing!!!

This app is fantastic! I am able to do everything I need to keep my business moving with positive cash flow. Great job!

Simple/Easy/Straight Forward

This app makes it so easy for me.

Easy to use

This app is very easy to use

TBS App

The app is simple and convenient for anyone!

Easy and convenient

The app is straight forward and is easy to use.

So user friendly

This application is very user friendly and very simple to use!

Great app!

Super fast!!

Easy!

This is a highly-intuitive factoring application. I also really like the design.
5 Stars!!!