TCB Mobile Banking User Reviews
Customer Experience
~ Based on 12 written reviews from the US App Store.
What users say
Summarized from real user reviews of TCB Mobile Banking. Based on 510 reviews and a 4.8/5 average, it highlights the 5 positives and 6 negatives reviewers mention most about this Finance app.
Positive things
- 👍Mobile deposit feature
- 👍Ability to accept cards
- 👍BillPay works well
- 👍Quick access to account info
- 👍Alerts are useful
Negative things
- 🐛Constant sign-outs
- 🐛Difficulty logging in
- 🐛App freezes frequently
- 🐛Password issues
- 🐛Slow to update information
- 🐛Unnecessarily complicated
Is TCB Mobile Banking Safe?
TCB Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for TCB Mobile Banking is 95/100.
This assessment is based on 510 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 510 App Store ratings for TCB Mobile Banking.
Is TCB Mobile Banking Legit?
TCB Mobile Banking appears legitimate, with a few gaps. AppsHunter Legitimacy Score for TCB Mobile Banking is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This app has made keeping track of your finances almost impossible. I need to use the app daily and the old app was great, it was the reason we switched to this bank. Unfortunately it has become such a hassle to use that we will be moving all of our accounts to our other bank.
This is the worst banking app I’ve seen. Hard to log in, freezes, unnecessarily complicated and it doesn’t do anything the old app didn’t do before they updated. There are a lot of times, including while I’m writing this review, that I can’t even log in at all.
Love the ability to accept cards using my iPhone!! So easy and worked great for an auction held for anfund raising event.
This app is complete garbage. Constantly randomly signing me out for no apparent reason, I have to constantly put my password in multiple times before the app will let me look at my account. And taking forever to update my info. It’s 2024 and TCB still doesn’t have a good mobile app.
The citizens bank has done me well for years and I sure do love the mobile deposit and being able to pull up my account is a wonderful suggestion by whom ever come up with this app thank you so much citizens bank
Keeps kicking me off and not letting me enter my password. I’ve had to change it multiple times just to be able to check my account balance. I’m ready to switch banks now…
why does a bank have more access to my money than i do? constantly kicking me off my account and saying my password is incorrect. i’ve had this issue and changed my password at least 2-3 times in the past few months and i’m sick of constantly not being able to see my information without calling. horrible app and nothing has changed in the past year!! shutting down my account soon. :/
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This freezing is a large nucience
Constantly kicking me off the app and saying something has went wrong. Terrible if you are looking for a reliable way to check your banking.
Works great! Love the alerts and being able to do mobile deposits.
BillPay works great
Glad to be able to get the info I need quickly on my iphone.
