Forced data collection
I don’t understand why we are forced to log in or give up an email address just to be able to track our friends and family. I know everything is about data, but you already forced me to download an unnecessary app to data harvest. Now I have to give email as well?
Great for tracking runners
I love the spectator guide. It helped me navigate NYC to see my husband at various points right about the time he passed them.
Great Spectator and Competitor App
We tracked our friends and Des as they ran the NYC Marathon last year and this year. The App was good in 2023 but even better in 2024. The Tata Consultancy Services (TCS) presented interesting data about the races in general and the specific performance of our 3 runners before, during and after the races. The AI presentation was a masterpiece in my opinion, a former statistician. I sent TCS information to our friends after the race to help them to analyze their performance. Outstanding work TCS!
Thethroughout the racesstatistics of the race presented much interesting data
Thethroughout the racesstatistics of the race presented much interesting data
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Couple of tries to login
I tried a couple of times to log in with my password from last year. It kept failing so I reset my password and didn’t have any problems after that. Really like ability to see exactly where friends are + all of their race stats live.
Doesn’t seem to work
I was a participant in the race and was tracking many friends. Whenever I tried to look up information for any runner it says the participant has not started yet (even though that’s not true). Several friends said they weren’t able to track me on the app either. Not sure what went wrong, but the app seemed to malfunction with tracking! It won’t show runner photos or stats either.
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Suggested Improvements
1. Allow user to search by City (in addition to name or bib number).
2. When tracking multiple runners, when instructing the app to move a runner to the top of list, shift all other tracked runners down one position. Currently the app simply swaps the selected runner with the one at the top of list.
3. Project a runner’s finishing time based on most recent 5K split instead of using the overall average pace.
Thank you.
2. When tracking multiple runners, when instructing the app to move a runner to the top of list, shift all other tracked runners down one position. Currently the app simply swaps the selected runner with the one at the top of list.
3. Project a runner’s finishing time based on most recent 5K split instead of using the overall average pace.
Thank you.
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Map function
I would recommend showing the location you are in on the map function.
Email confirmation for account set up
Never sent me the email to allow me to create an account in order to track my friend.
I tried several times and never received anything. I also checked my spam and nothing.
I tried several times and never received anything. I also checked my spam and nothing.
MYC marathon
It was really great to track my son’s progress and stats on the map since I live in another state. Seeing him pass the cameras made me feel like I was there with him. Thank you for having this ability to be part of his race.
Worked well
The app worked as expected once I disabled my vpn. I’d prefer if the app worked when connected to a vpn.
Fantastic app
Pleasantly surprised how well this works. The video feature is an added bonus
Eileen call
My entire family used it , in multiple states to track family members during 2024 nyc marathon and found it to be extremely helpful!!
Easy to use and made the entire day perfect!
Easy to use and made the entire day perfect!
Worked Great
I was able to add all my friends and family and tracked them throughout the city!
Inconsistent tracking displays
Best way to track runners in the New York City, Marathon, however, the display of pro women versus pro men had inconsistencies in showing relative place. Please improve the feed for next year.
not functional at key moments
Literally stopped working moments before my tracked runners were set to come up and missed them. They need to fix the servers, it was crashing all day long
Worked great
Personally for me to track my friends I thought the app worked really well. The features were user friendly. I thought it worked well day off with no lag time or issues.
Accurate Tracking
Tracked 6 people in nyc marathon . Gets better every year!! Thank you
I love this app
This is the best app I have ever experienced in terms of functionality and usability. The tracking is accurate, the live feeds are great, and the ability to follow anyone you want without them knowing is fantastic. 10/10 all around
Keep Getting Error Messagr
Created an account, logged in and tried to enter a runners number and name to track them. Been getting a server error every time. Using a Apple phone. My wife used her Samsung phone. She was able to access the program and track our son. Disappointed it did not work with my Apple device.
Cannot track runners
The only reason I downloaded the race app was to track friends who are running - but every time I try to find someone, I get an error message saying "Cannot connect to server." It's given me the same message for days now, so I'm over it. Somehow the functionality gets worse every year.
