Easy to use
The app has been consistently updated and works great! Love the ease of use!
Great Installation App
The TechAssist app makes installation and maintenance easy. It is easy to navigate, easy to understand, and It’s a great tool for knowing the job was done right.
Good app
This app is very nice and makes it easy to program the trailers
Dog water
The company I work for makes us use this app and to be honest the first version wasn’t so bad . Did it have issues… yes… but at least you had the ability to search for the unit via manual input. This app makes it so hard to find the correct unit. If it hasn’t already been registered then you have to look for the IMEI numbers and hey news flash to the developers maybe go out to a yard and try the app yourself. Because more than half of these blue trailers with a smile on it are tired old trailers that may or may not have that data plate still, and if they do have it 7/10 times it’s impossible to read anything off of. I don’t understand why you developers think u have to always make something more techy and hard to navigate. A simple straight forward app is all we technicians need there’s absolutely no reason to make our lives harder, especially when there’s snow, rain and excessive heat involved in our jobs. it would do the developers some good to actually get out in the field and do ride alongs with some of the service technicians that have to use this app and get real in person live inputs. This app is terrible I would give it zero stars if I could
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Response from developer
Thank you for the honest feedback. That’s not the experience we want anyone to have with our app. We hear your frustration and appreciate you taking the time to share this. We’ll share your feedback directly with our development and product teams. We’d love the chance to connect with you and receive more input, if you’re open to it. You can contact us directly at techassist@phillips-connect.com
