Archived App (Last seen on 31 May 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • February 14, 2014
  • January 27, 2016

Features

TechPro screenshot #1 for iPhone
TechPro screenshot #2 for iPhone
TechPro screenshot #3 for iPhone
TechPro screenshot #4 for iPhone
TechPro screenshot #5 for iPhone
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About

This app empowers technicians to manage service tickets on the go, reducing drive time and increasing efficiency. Features include customer signature capture, payment processing, and live inventory tracking.

Manage service tickets on the go
Customer signature capture
Process payments in the field
Live inventory tracking
View service and alarm history
Customizable branding
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What's New in TechPro

3.0.1

January 27, 2016

This app has been updated by Apple to display the Apple Watch app icon. Re-themed color to match other Microkey products. Enlarged touch area for menu access.

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User reviews

Excellent APP

This app allows the live update of the database so that my tech’s do not have to call in or wait for the work order on paper for the information. They can take the Payment and send a detailed email to the customer with all the information.

Major Money/Time Saver

It was tough moving away completely from paper after doing it all these years. After getting adjusted, our company can truly see the time and money saved from moving to this digital platform. Minimizing data entry and paperwork, converting our stockroom into the same platform, giving all techs their schedules on the go, and much more... my only complaint is the timeout protocol. You have to stay active or you are required to force close the app and start all over. It would be nice if the timeout protocol was set to 8 hours or heck, even 2 hours. We cannot complete a service call without having to close the app and reboot everything. This one change would make a huge difference for us.
Also, keep updating the app so people at least think you are trying to work on improvements...
Again, this is an incredible overall service platform.
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Please fix bugs

This is the most glitchy app I've ever used. Locks up and takes FOREVER to switch from screen to screen, also can't it all be done on one screen????!!!!

Amazing!

I need this.

Still not there

Alarm history takes forever to load and still cannot access and edit the zone descriptions. Techs are still using web tech instead

Developer apps

FAQ

What is TechPro?

TechPro is a mobile application designed for alarm technicians and installers to receive and manage service tickets directly from their smartphones, aiming to improve efficiency and reduce operational costs.

What devices does TechPro support?

TechPro is available for iPhone and iPad devices.

How does TechPro help increase productivity?

TechPro helps increase productivity by reducing drive time and labor hours, allowing technicians to process payments and manage inventory in the field, ultimately increasing billable hours.

Can customers sign off on service tickets with TechPro?

Yes, TechPro includes a customer signature capture feature, allowing customers to sign off on completed service tickets directly on the technician's device.

Does TechPro have ads?

No, TechPro does not contain advertisements.

What is the age rating for TechPro?

TechPro has an age rating of 4+, making it suitable for a wide range of users.

How often is TechPro updated?

The latest version of TechPro was released on January 27, 2016, indicating it has not been updated recently.

What are the key business features of TechPro?

Key business features include placing accounts on/off test, live inventory tracking, customer signature capture, zone testing, payment processing, and viewing service history.