Good
Response from developer
"Hey Eli! So sorry about that! Just quit the app and come, you should get your streak back!
Jasmin
Love it but..
Response from developer
Thank you so much, this genuinely means a lot 💛 We're squashing bugs every week, so if you ever hit one that's annoying you, email us at alexandre@ooma.live and we'll jump on it. So glad TED's part of your day. Alex
Disappointed
Response from developer
Hey! So sorry the code didn't arrive — that shouldn't happen and we want to fix it for you. A few things to try: check your spam/junk folder (the email sometimes lands there), and make sure the email address was typed correctly. If you can email us at contact@ooma.live with the address you used, we'll get you in manually and look into why the code didn't come through.
Weird and dangerous
What the actual heck??
Response from developer
Hi P.Elvili, thank you for flagging this — TED should never trash talk a user, full stop, and absolutely not in front of a 3-year-old. That's a behavior bug on our end, not something you did. We're investigating the conversation pattern you described (the name mispronunciation escalating into hostility) and tightening TED's guardrails around younger users. If you're open to it, please email us at contact@ooma.live so we can look at your specific session and make this right. — Alexandre, co-founder





