TEL3 User Reviews

Customer Experience

Positive experience2.3% of reviews
Neutral0.0% of reviews
Negative experience97.7% of reviews

~ Based on 43 written reviews from the US App Store.

Is TEL3 Safe?

TEL3 does not appear safe based on available data. AppsHunter Safety Score for TEL3 is 39/100.

This assessment is based on 87 user ratings, with an App Store average of 1.6/5.

Safety Analysis

12.6% of ratings point to a safe experience
3.4% of ratings suggest some concerns
83.9% of ratings point to a risky experience

~ Based on 87 App Store ratings for TEL3.

Is TEL3 Legit?

TEL3 appears legitimate, with a few gaps. AppsHunter Legitimacy Score for TEL3 is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Es un robo.

I can’t believe this app is still in the App Store. It stopped working for me about 2 years ago, stealing about US$80 I had in credits. The customer service phone was not answered at that point.

Worse

Please stay away from this corrupted app. It is the worst app I ever encountered, and I advise you to avoid it!

Can’t connect anymore

For quite a while I cannot use my $ balance anymore. When I try to call a number it always dials through my account phone number. The problem is that my account phone number is not valid anymore and there fire
No calls go through.
I have a few
Access phone numbers but they don’t work either.
So I guess I have to delete the app
And forget the $ balance.

Very disappointing
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Tel3 is broken - nothing works, no reply

Unable to contact anyone, all numbers stopped working and no response from company. They still have my prepaid money.

Service is DEAD

Service is DEAD

Not Working

App and website not working .. Customer service number is not working

Finally

The app is compatible with my iPhone and working well, I can call to my family with my US phone number!!

Customer support never answers phone

Used to be a great company. Since 2021 had failed to deliver. Don’t waste your money

Apple please boot Tel3 out of the app store

Why is Apple enabling a scam service like Tel3 to defraud customers by allowing them to remain in the app store and continue to steal from customers? Is Apple paying any attention to the reviews of all these frustrated robbed customers? THROW TEL3 OUT OF THE APP STORE - DON'T BE AN ENABLER TO THIS FRAUD OF A COMPANY.
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Laggy, time limit to use credit

At the time, it was one of the cheapest way to make long distance calls. You could buy credit and it would never expire. They changed that rule and you had to make at least one call per year or lose any credits you have.

Would have used it but it was so laggy it was unusable. I told them several times about the lag but was always told the system is working fine. Ended up losing over 10.00+ in credit. Lag was so bad, conversations became unbearable.

I do not recommend this app. You can tell this app is left to wither and die, at the time of this review: Apr 23, 2021 the app has not seen an update in 4 years.

Check the reviews saying the app is broken under the most recent versions of iOS.
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no supports at all

i am having a problem using the app, i have over $70 in my account. but no use right now. i thought all the apps in apple store have been reviewed and secured. but, that is not the case for this app. i dont recommend.

TEL3

I Can not get hold customers service for the money refund,they are scam

Busy

Just like other businesses Tel 3 is too cheap to rent more circuits during COVID.

Waste of money and time

I’ve asked to get a refund of the remaining credit on my account since they no longer support my home country, and I have been waiting for the refund check for almost 2 months now.

Rip off

Signed up, used to to make an international call and had $10 balance. I went to use it a month later, and had 0 balance and said account not valid (had the app). I emailed, they said I had to call. I called, told me a 2 minute wait, waited for about 50 min and then they just hung up on me. I emailed again and told them all that, and told them they better refund my money or fix it...nothing.
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App does not work

For two months, every time a phone call is attempted, “all circuits are busy” is as far as one is able to go.

Very poor quality

Whoever I am calling, they do not hear me.

Poor service

Even coustmor services is v v poor

Scammer app ..!!!

Don’t wast your time with this scam app..!!! Bad service and rude customer service, they will not hesitate to hung up in your face so ..don’t expect any good response in resolving issues
They will close your account after one year time without notice although you still have $$ balance.

I won’t even give one star for not working app , I need my money back immediately!!!

Big scam