Hasn't worked in years
With top ups now being discontinued at the ATM machines, I retried downloading this app to see if it finally works again after it stopped running 2 years ago. IT STILL DOESN'T WORK. For a telecommunication company this is so embarrassing!
Response from developer
Thanks for your feedback; please get in touch with us at support@etopuponline.com to assist with your concern.
App wont start “Require update”
Stays stuck on a require update but when you go back to the app store it says open..
Not up to date
Everytime I enter the app it says “ update app “ however when I come here to up date it there’s no update option available
Never works
Never works
Cannot install TELEM top up upgrade
TELEM top up app prompts an update, which leads you to the App Store page, which leads to “open” the top up app. This sends you back to the “upgrade” prompt
cycle. Please kindly assist with issue. Thanks
cycle. Please kindly assist with issue. Thanks
Fix It
The app wasn’t great when it was working for the iPhone,now the app don’t even open up. When you open the app you get a screen that it needs to update and it does nothing when you press it. Please FIX IT!!!
Response from developer
Thanks for your feedback. We are aware and is working to resolve this issue.
Not able to update
Says need to update but don’t see how to update
Response from developer
Thank you for your excellent review. We are currently working to resolve the App Issues.
Unusable App
Constantly prompted by the app to update it even though no new version has been made available on the app store. The app is unusable without this non-existent 'update'.
Unacceptable
The app I’ve been using for months tells me to upgrade. I try. But the upgrade sends me back to the App Store. The App Store only gives me the option to “start,” but trying to start asks me to upgrade. Even after removing the app, I’m still taken around in this circle that ends up in a hung screen that does nothing.
Unacceptable!
Unacceptable!
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Not working!!!
Don’t know what’s going up with this app, same with service, doesn’t work properly. Now saying that you need to update to new version and there’s no new version available and the app doesn’t work at all! Same with service! The worst in the island. Very disappointed! 👎🏼
Easy top
Very fast and efficient Thank you telem
Response from developer
Thank you for your kind words!
Still as poorly written
App constantly refuses my id and password whether I use the same one as the website, or my Apple ID! Then it locks me out! This has been happening for months! If the app at least let me see the password that was entered, but noooo, that would be an advanced feature that would require more highly skilled and too expensive programmers! Then there is the problem of accepting credit cards. More often than otherwise, Trustpilot ‘s credit card system is blocked by the credit card companies, including CitiBank and Windward Islands Bank. Now it’s pretty bad when the main bank of the country whose phone company you are servicing refuses your software! And the morons at Telem brag about the app!!! Many years later, this app is still as much of a time waster as earlier versions!
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Response from developer
We apologize for this inconvenience. Please message us at support@etopuponline.com for assistance.
Nice
Very good
Easy
Easy to use
Very satisfy
This app is the best
Great
Very good services
Malfunction
Been unable to top up for days now, payment goes then gets refunded.
Review. Same as last month!
Difficult! I tried over the last few months for auto pay and I cannot! I have written and got incomplete answers! I need this phone otherwise I would not be using this company!
Easy
Easy to use
Response from developer
Thank you for your review!
Review
Difficult! I tried over the last few months for auto pay and I cannot! I have written and got incomplete answers!
I need this phone otherwise I would not be using this company!
I need this phone otherwise I would not be using this company!
