Telemach Slovenija

Dear FREE2GO prepaid users, We've upgraded the Telemach app for you too! With the latest version, you can access the redesigned SelfCare portal, dedicated exclusively to FREE2GO prepaid users. It features an improved visual design, a clearer overview of information and an even simpler user experience for managing your prepaid services. What does the updated portal offer? • Usage and allowance overview: Get a clearer overview of your used and remaining mobile data, minutes and SMS allowances included in your active package, as well as your available balance. • Package management: Easily check which package you are currently using and switch to another START, PLUS or NET package at any time, according to your current needs. If you need more, additional add-ons are also available. • Automatic package renewal: You can enable automatic renewal by bank card for any selected package. Your package will then automatically renew every 30 days, allowing you to enjoy your services without worrying about running out of data, minutes or SMS messages. • Automatic balance top-up: Set up automatic top-ups of €5, €10 or €20, charged to your bank card every 30 days. You can use your balance to purchase additional add-ons or use it to top up other prepaid numbers via the SelfCare portal. • Balance management: Check your available balance and top up your prepaid account whenever needed. Easy login – mobile number and OTP code To access the portal, simply log in using your prepaid mobile number and a one-time OTP code sent to you via SMS. The system will automatically recognise you as a prepaid user and redirect you to the dedicated FREE2GO SelfCare portal. Each prepaid number has its own separate portal access, so to manage another number, you will need to log in again using that number and its corresponding OTP code. The new FREE2GO offer – choose the package that suits you Three new packages are available, each designed to meet different needs: • START – for users with lower mobile data needs. • PLUS – for users who want more mobile data and unlimited calls. • NET – for users who primarily need mobile internet. Existing FREE2GO and NET2GO users can continue using their current add-on packages until they switch to one of the new START, PLUS or NET packages. Once a new package is activated, existing add-on packages and any remaining allowances will be removed. The Balkan Ekspres, Svet Ekspres and Evropa Ekspres tariffs will remain active. We are also introducing our new online platform, free2go.si, where you can explore the updated FREE2GO package offer and easily purchase a prepaid SIM card or eSIM online. Update the app and enjoy an easier way to manage your FREE2GO services – anytime, anywhere! New packages. New possibilities. Freedom is FREE2GO.