TELUS TV+ User Reviews

TELUS TV+
TELUS TV+
TELUS Communications Inc.

Customer Experience

Positive experience8.1% of reviews
Neutral7.0% of reviews
Negative experience84.9% of reviews

~ Based on 86 written reviews from the US App Store.

Is TELUS TV+ Safe?

TELUS TV+ appears safe based on user ratings. AppsHunter Safety Score for TELUS TV+ is 86/100.

This assessment is based on 12,579 user ratings, with an App Store average of 4.3/5.

Is TELUS TV+ Legit?

TELUS TV+ appears to be a legitimate app. AppsHunter Legitimacy Score for TELUS TV+ is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Playback error

Playback error

service

super happy with the streaming

Not good

Cannot find a list of channel available. Take hours on the phone to change my channel choice. I am with Telus for my phone for years and I cannot recommend Telus for internet and TV. They are not ready for internet or TV.
I regretted my change to Telus. They are bad.

1minute delayed

Have to improve a lot

Update July 1st Improvement

Update, after months of waiting, now the app goes well.

UPDATE, I am talking about de Apple TV, not for IOS.


Always freeze. Is there somebody at Telus who knows what is an App. The worst APP on the market. The guide doesn’t update.

Shaw is better

Can’t watch PVR replays on device’s Telus app (eg iPhone or iPad). You can do this with Shaw. Major deficiency!!

Doesn’t work with VPN anymore

Use to work on a vpn. Now it doesn’t. No reason not to. Will update review when fixed.

Still no app for Roku os

Can’t use this app on my Roku tv. They’ve made it available for everything else. Roku is a big platform built into my Phillips tv. Get with the program devs.

Piece of scrap

UPDATE, I am talking about de Apple TV, not for IOS.


Always freeze. Is there somebody at Telus who knows what is an App. The worst APP on the market. The guide doesn’t update.

Meh

The App is terrible and always freezes on Apple TV. It’s so bad!

UPDATE: VACATION & MISSING CHANNELS

Stupid how Telus has two Telus TV+ devices, the TELUSTV-21T (2IT) and TELUSTV-21S (2AS). Apparently the TELUSTV-21S (2AS) is faster than the old TELUSTV-21T. But it is freaking slow and lagging, including when viewing the TV Guide. Don't fix or change a device if it is not broken. No common sense at all.

Telus TV+ is not meant for LIVE Sports, since my neighbours were already cheering for the score. While the Telus TV+ delay.

They want you to install it on third party devices, without any number pads on the remote control. How will you change the channels in it, never ending scroll

IT IS STUPID THAT THE CHANNELS I'M SIGNED UP TO FROM MY CABLE BOX, THEY ARE SHOWING A LOCK ICON ON THE TELUS ANDROID BOX & APP. ALSO IT IS STILL MISSING A LOT OF CHANNELS, SINCE I'M NOT EVEN GETTING ANY CHANNELS BEYOND CH 3000's!.

Ridiculous how you can’t even watch any local television, from Telus TV+ app on your vacation.

Also some channel packages, that you pay and subscribed to. Isn’t even included to the app or Telus Android box, update the fix. Even the Live feeds are delay.

Telus wants people using the new Telus TV+ app and Android box, so that customers don't know that they are missing channels. Compared to the old cable boxes, which have 10,000.
Show more

Just copy fibetv

After being a bell subscriber their tv app is far superior. This one continually crashes, won’t rewind or fast forward without glitching and doesn’t have the top watched feature which saves time finding shows

“Watch in Telus TV+!” “NOT AVAILABLE!”

This app ALWAYS claims to have whatever movie or TV show you’re looking for, and EVERY TIME you believe it you end up like Charlie Brown trying to kick Lucy’s football. It NEVER has the content it says it has. Don’t believe its lies.

Terrible app

Doesn’t play better than 480p. It’s terrible

UPDATE: VACATION & MISSING CHANNELS

Telus TV+ is not meant for LIVE Sports, since my neighbours were already cheering for the score. While the Telus TV+ delay.

They want you to install it on third party devices, without any number pads on the remote control. How will you change the channels in it, never ending scroll

IT IS STUPID THAT THE CHANNELS I'M SIGNED UP TO FROM MY CABLE BOX, THEY ARE SHOWING A LOCK ICON ON THE TELUS ANDROID BOX & APP. ALSO IT IS STILL MISSING A LOT OF CHANNELS, SINCE I'M NOT EVEN GETTING ANY CHANNELS BEYOND CH 3000's!.

Ridiculous how you can’t even watch any local television, from Telus TV+ app on your vacation.

Also some channel packages, that you pay and subscribed to. Isn’t even included to the app or Telus Android box, update the fix. Even the Live feeds are delay.

Telus wants people using the new Telus TV+ app and Android box, so that customers don't know that they are missing channels. Compared to the old cable boxes, which have 10,000.
Show more

Terrible app

Terrible app, unreliable, need to restart my Apple TV every time I want to use this app. Guide is very buggy. I do not recommend.

Koodo user

Apple TV directory has never successfully linked anything that it Telus tv will let me watch because I am a Koodo mobile user, I don’t have a Telus subscription. & I’ve never found anything interesting on live tv. I can log in fine on mobile and Apple TV. But never watched anything.

App won’t load on Iphone 16 pro

All I get is a blank ui and a box that pops up that’s empty. Idk what’s going on but this is the first time using, reinstalled twice. Nothing.

Optic tv app

Terrible. Trying to watch on Apple TV is terrible. The guide rarely works without unplugging and starting over. Really needs an upgrade!

Live TV doesn't work on iPad

Since the late May 2026 update, live TV playback keeps bringing up errors on the iPad. An on-demand video does work, however. This is after I manually logged in with my username and password. Reinstalling the app doesn't help.