TELUS Wi User Reviews

Customer Experience

Positive experience25.0% of reviews
Neutral15.0% of reviews
Negative experience60.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is TELUS Wi Safe?

TELUS Wi-Fi Finder appears mostly safe based on user ratings. AppsHunter Safety Score for TELUS Wi is 73/100.

This assessment is based on 837 user ratings, with an App Store average of 3.7/5.

Is TELUS Wi Legit?

TELUS Wi-Fi Finder appears to be a legitimate app. AppsHunter Legitimacy Score for TELUS Wi is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Connectivity

One week I signed up to TELUS supposed to be getting 5G and the bars are horrible. I had a long distance call this morning dropped the call eight times. I’m feeling very discouraged about my bars being one or two???

App is great, but hotspots are scarce

This app is really great, it has a simple and very clean design. The issue is really Telus hotspots, which appear to be nearly non existent in major areas, such as Toronto in the GTA. it found less than a dozen in the entire city of Toronto, one at the airport, and absolutely none in the surrounding GTA areas such as Mississauga, Brampton, Oakville, Vaughan, etc. So the issue isn’t the app at all, it is a great app, it is the misleading information on the Telus website suggesting that there are a lot of Telus hotspots available; perhaps there are in other cities, but there isn’t much bigger than Toronto in the GTA.

I will not be using, and will be deleting this app, simply, because they are really no Telus hotspots around to use.
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Give it a 0. I don't know what it is, does or why I have it. Erasing now!

Erasing....

USELESS!

Nothing shows up in the location. Live chat never works & their “virtual chat” doesn’t help at all.

Terribly inaccurate

My Telus app finds many more spots than this does. Not reliable

Absolutely useless

Useless - always shows multiple hotspots near you but none works!! Do yourself a favor to remove and save space on your phone.

Wifi finder

If you don’t have wifi, it won’t show you any locations.
I thought that was the idea!
I don’t have a data plan, I pay once a year. I get many site that I can view from home where I have wifi!
Am I missing something?
It is obvious that by not accepting my name , you don’t want my input!

Useless app

Don’t see the purpose of this app. Supposed to let you know where you can get Telus Wi-Fi but only if you have wifi connection. I have Telus Wi-Fi but can’t connect unless at home. USELESS.
NO STARS but won’t let me select 0 stars

Needs more access points

Kind of useless really compared to Shaw open.

Absent TELUS Service in this mall

If you need easy Access to Wi-Fi in this mall, move to Shaw. They have figured out how to service their customers

Bad Data makes it unreliable

There are several sites they boldly claim are TELUS Wi-fi hotspots that definitely aren’t and no way to tell Telus as such.

An app like this is only as good as the data it provides, and in this case, it’s crap.

Hmm

I'm using a Wifi Hotspot & this App says there's none around me.There's at least 1 other Hotspot around me.

Poor cousin

This service is a poor cousin to Shaw Go. Step up your game Telus!

Simple yet function

The number of hot spots are limited. When you can find them they work great.

JL Appliances installs

Nice app works great more hotspot would be nice hopefully in near future

TELUS wi-fi

TELUS wi-fi does not have enough wi-fi spots in my area so haven't even tried it out, maybe it will be better in the future

Great idea

So far not much luck finding a hotspot but still great idea

Limited hotspots

Only once have a found a hotspot when I tried it. Hopefully more on the way

Garbage

Every time I use the app in Ottawa it says no hotspots found. I've tried searching map, address and 'near me'. Even weirder I've used it while connected to a Telus Wifi Hotspot and the app still says no hotspots found! Garbage.

Simply Amazing

Great app and very useful. Awesome job Telus, I'm very happy with this service.