TempPro User Reviews

TempPro
TempPro
iTronics Co., Limited

Customer Experience

Positive experience2.3% of reviews
Neutral25.0% of reviews
Negative experience72.7% of reviews

~ Based on 44 written reviews from the US App Store.

Is TempPro Safe?

TempPro appears mostly safe based on user ratings. AppsHunter Safety Score for TempPro is 83/100.

This assessment is based on 515 user ratings, with an App Store average of 4.2/5.

Safety Analysis

78.4% of ratings point to a safe experience
7.2% of ratings suggest some concerns
14.4% of ratings point to a risky experience

~ Based on 515 App Store ratings for TempPro.

Is TempPro Legit?

TempPro appears to be a legitimate app. AppsHunter Legitimacy Score for TempPro is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Connection losses

My thermometer has a stable WiFi connection but it appears offline sometimes when opening the app, requiring me to restart the recording and lose the temp graph.

Additionally, the temp precision goes to the tenth of a degree when using the widget, but is the nearest whole degree in-app.

Complete disappointment

The app works okay but their thermometer is almost 20 degrees off. I returned it and deleted the app.

Can’t sign up

Can’t connect to cloud

Spracheinstellung nicht möglich

Leider ist es immer noch nicht möglich die Sprache umzustellen. Sonst ist die ganze App in englischer Sprache. Da muss noch nachgebessert werden!

Response from developer

Thanks for the feedback, we will pass this along to our developers so they can look further into this.

Schade

Leider lässt sich die Sprache in der App nicht auf Deutsch einstellen. Die Bewertung gilt nur der App nicht dem Gerät.

Response from developer

Thanks for the feedback, we will pass this along to our developers so they can look further into this.

Deutsch?

Sprache lässt sich nicht ändern. Somit alles in englisch.

Response from developer

Thanks for the feedback, we will pass this along to our developers so they can look further into this.

Not Ready Yet

This app worked two times, third time it acted like it never heard of me and made me attempt to sign up again which was impossible. It’s a gimmick to sell the thermometer, but you’ll just need to watch the little square unit that the probe connects to. Even the first two times it worked, i had to have my phone near it, as going to another room in my 1100sf house, a scary loud alarm told me it disconnected. Dont believe the claim of wifi distance, doesn’t work.
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Response from developer

Sorry to hear this, we would like to find out more information in regards to this issue, please contact us at service@temppro.com.

Firmware update bricked the booster and won’t connect to the app.

Went to use the ThermoPro for a smoke and the app advised to update the firmware. Once the firmware updated, the probes disappeared from the app and now it just shows a blank screen. I can’t start a cook or even select the probes to see the temperature in the booster unit. Very frustrating and disappointing.
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Response from developer

We would like to resolve this with troubleshooting or a replacement if necessary, please contact us at service@temppro.com.

Änderung der Sprache nicht möglich

Leider ist es in den Einstellungen nicht möglich die Sprache umzustellen. Sie ist auf Englisch voreingestellt, obwohl sie laut App Beschreibung auch auf Deutsch verfügbar sein soll. Klicke ich auf die Spracheinstellung erscheint jedoch kein Auswahlmenü. Schade

Response from developer

Thanks for the feedback, we will pass this along to our developers so they can look further into this.

New version does not handle ambient temp

I had to reinstall the app and it no longer allows me to switch from food to ambient. So I lose alarms and temp ranges.

Worked great but app update broke it

The thermometer itself works great and I’ve had good luck with the app until the recent update which wont let me select Ambient in the probe settings to monitor the grill temp. 100% an app issue wish I could revert to an. Older version.

Response from developer

We would like to resolve this with troubleshooting or a replacement if necessary, please contact us at service@buythermopro.com.

Can’t connect

Keep trying to load/reload on apple phone, no luck! Batteries out/ in, no go! Stinks would have bought cheaper unit if I didn’t want Bluetooth. It sees available devices and ask to accept, which I did but then it can’t find any devices

Response from developer

We would like to resolve this with troubleshooting or a replacement if necessary, please contact us at service@buythermopro.com.

Not ready

The app is not ready for deployment. It frequently disconnects and stops updating. The user interface also needs improvement. It still needs more work.

Response from developer

We would like to resolve this with troubleshooting or a replacement if necessary, please contact us at service@buythermopro.com.

New firmware ruined TempSpike

I have the TempSpike pro with 4 temp spikes. I updated the app and then it prompted firmware update as well. The device was 100% charged on the dock when update was completed. Afterwards the display is on but the device is now bricked. None of the buttons work, the light won’t even light the screen. I have attempted to hold the power button, attempted reset button on the back several times. The screen is powered on and nothing will work. This is useless and very disappointing.
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Response from developer

We would like to resolve this with troubleshooting or a replacement if necessary, please contact us at service@buythermopro.com.

Crashing

App keeps crashing as soon as you get near your set temp

Junk

Device worked fine for a few uses and now it won’t connect to WiFi. So basically spent 50 plus to use three times. About 15 bucks for each use. Time to move on from this brand and switch to another.

Response from developer

We would like to resolve this with troubleshooting or a replacement if necessary, please contact us at service@buythermopro.com.

Wi-Fi Junk

Will not connect to WiFi after several attempts. Rebooted router, reinstalled app, rebooted phone, expunged many options to no avail. The app is junk and unfortunately required for the device to work properly

There are better ones surely

Been using around 6 months now. Suppose to send it back because the tip of one of them was left behind in a meat one day!
Now. The New update “fixing bugs” appears to have taken the chart of the blue internal temp of the meat away!
Third point I’m annoyed at is why is there only 2 cuts of Lamb Meat? Chops and rack? Who measures chops? What about leg of lamb and shoulder of lamb? Surely.
4 th annoying point.
Why isn’t there a stall temp target eg for the brisket function? Then in the same function the final target? I think the programmers are not cooks it seems.
I love whole idea and concept of what the probes attempt to predict. I like the connectivity of wifi. That I can head to the pub and head home to and well cooked succulent Chinese meal.
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Response from developer

We would like to resolve this with troubleshooting or a replacement if necessary, please contact us at service@buythermopro.com.

TP920 does not show up on device list

Device list is empty, but the device does show up when connecting to an Android device.

Good attempt need vast improvements

The whole reason I bought the TempSpike pro was remote viewing and to upgrade from my ThermoPro Bluetooth unit. Yes you can view remotely but if the app is in the background meaning not the main app pulls up it will loose your cook history, and you will not be able to see your graph…! Horrible flaw, and sadly makes me greatly regret my decision to buy this unit…
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Response from developer

Thanks for the feedback, we will pass this along to our developers so they can look further into this.